Pestana Natal is located in a fantastic beach setting: Ponta Negra. Staff is friendly but not able to deliver a 5 star service. The property needs to be refurbished as soon as possible, specially the rooms. If you think of this hotel like a great 3 star property, than you will certainly have a great time. The views are nice... More

The lobby of the hotel is together with the wellness center the best part of it. The hotel once may have been a 5 star venue but Natal nowadays offers better opportunities to stay and at competitive price levels. Our room had a (hard) king size bed which was composed of 2 full size beds. We were suffering from a... More

The hotel is outside Natal so is not convenient if you want to use the city services. I found the decor in the rooms hideous. There is a hard floor in the hall outside the room so you can hear everyone walking/tramping up and down the hall all through the night. This woke me up a number of times. Breakfast... More

i am every jear in this nice hotel. i am airliner and it would be nice to get discounts or upgrates. the management was allways helping .......asspesialy vor internet access........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ More

This property is located by the sea.It is 8 years old and the rooms are spacious but not fancy. Breakfast choice is reasonable as well as the lobby is spacious. The swiming pool is indeed very beatifully designed. So you have a good choice if attending a meeting at the Natal convention center as it will take you two minuts... More

I stayed in this hotel for 3 nights and despite the quality of the hotel in general, I don't think that it really worths the price. As long as this hotel is classified as 5* hotel, I could expect more services included such as: free Wi-Fi access or at least an internet cafe available for free for a limited time... More

We were there during four nights. The location is very good and the pool area is lovely. But, that's all. The beach and pool services are very bad - nobody asked us if we wanted something to drink. The pools' restaurant is very bad, too : you need to wait a long time to eat and the food tastes terrible.... More

This is an 5* Hotel. Is a seven year old Hotel. I've been a lot of times in Brasil and for me was the worst experience that I had. The hotel maintenance is terrible(broken spot lights, ripped bed sheets, etc). The hotel which as 2 restaurants only one is working for the main meals and the food is not interesting(... More

I went to natal in July 2005 and I loved it! The weather was amazing and I still remember when I got in the hotel and crossed the lobby and saw a magnificent landscpape of the pool area, the sea and the sunset, behind the main attraction of natal, "Morro do careca". The staff were kind, polite and really helpful,... More