The temperaturate in Porto Alegre was close to 30 C on August 23rd 2010. I checked in by 5:00pm and started to work on the computer. I started to sweat a lot. After the 4th call complaining to the clerk, he explained me the problem - it was very cold on August 22nd, thus, the A/C was set to blow...
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This hotel has a nice lobby and spacious rooms. And that's about it. Everything else is deceptive. The rooms aren't very clean, the carpet smells, the bathroom is tremendously small, the breakfast is weak and the nearby main street is too noisy in the mornings. Don't stay there.
I´m very said about the perceptive about this client. I wish I could receive him again, e change this bad impression he had about our hotel.
We are changin many things about the structure and services....
Best regards, Gabriela
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