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Sheraton Porto Alegre Hotel Reviews, Porto Alegre

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All 63 Porto Alegre hotels

Sheraton Porto Alegre Hotel

4.0 of 5
Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
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Sheraton Porto Alegre Hotel
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Ranked #10 of 63 hotels in Porto Alegre
4.0 of 5 stars 123 Reviews
Most recent review
“Typical US Four Star”
4 of 5 stars Reviewed 6 June 2013
Phatbloke London, United Kingdom
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123 reviews from our community

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London, United Kingdom
Top Contributor
105 reviews 105 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
53 helpful votes 53 helpful votes
“Typical US Four Star”
4 of 5 stars Reviewed 6 June 2013

I took TripAdvisor's advice and got one of the white cabs in the rank outside the airport which took about 15 mins to the Sheraton Hotel. The Hotel itself is fine, standard American style four star fare, it does have some amazing views but the pool is tiny, I brought my trunks thinking I'd get a quick swim each morning,... More

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See 6 more reviews by Phatbloke for Porto Alegre
Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
7 June 2013

Dear Sir, Dear Guest, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We would like to take this opportunity to announce you that at the beginning of May 2013, we startet the renovation of corridors and rooms of Sheraton Porto ALegre Hotel in order to give to... More

Stirling, United Kingdom
Top Contributor
78 reviews 78 reviews
16 hotel reviews
Reviews in 41 cities Reviews in 41 cities
33 helpful votes 33 helpful votes
“Really Poor - Supposed to be the best Porto Alegre has - I hope not!”
1 of 5 stars Reviewed 19 May 2013

My experience with the Sheraton Porto Alegre started when I was looking for a network cable. There wasn't one, but what I did find in the bedside drawer was a pile of discarded condom wrappers in (what I really hope was) a pool of gel. Yeuch!!! The room was ok if a bit noisy but the whole place really needs... More

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See 3 more reviews by NeilAitkenhead for Porto Alegre
Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
23 May 2013

Dear Guest, First of all we would like to apologize for the inconveniences experienced in our Hotel. We consider the facts reported very serious and deeply regret not having known all the situations during the 13 days you´ve stayed in our hotel. Justify failures is not part of our company philosophy, however, if during your stay we had the opportunity... More

Montreal
Top Contributor
102 reviews 102 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
46 helpful votes 46 helpful votes
“Hardwood floors a great idea!”
4 of 5 stars Reviewed 7 May 2013

As a very frequent traveler, I try to seek the comforts of "home" in my hotel. This Sheraton has several noteworthy plusses. The rooms are clean ++++. My room must have been renovated. Most notably, there are hardwood floors- no dirty dusty carpets. My instinct when in a carpeted hotel room is to walk around in socks. The hardwood floors... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
17 May 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto Alegre. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel The 15th and 19th floor , were recently renovated... More

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Facilities and Location”
4 of 5 stars Reviewed 5 May 2013 via mobile

The hotel is very well located, the streets nearby are definitely filled with options for food and entrentainment. The hotel itself is nice, well maintained with friendlystaff. They need to do a little upgrading which it might just happen soon. Otherwise, highly recommend staying here for business.

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
6 May 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. We are very pleased to announce you that we... More

Halifax, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Good, but some problems”
3 of 5 stars Reviewed 2 May 2013

We had booked a standard room, but at check-in, we were asked if we would like to upgrade to a Club floor room for an extra 150 reals a night. We agreed, but the room we were given smelled very strongly of solvent of some kind, perhaps paint. When we asked to be moved, we were told there were no... More

Was this review helpful? Yes 1
Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
6 May 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto Alegre. We are very pleased to announce you that at the beginning of May 2013, we started the renovation of corridors and rooms of Sheraton Porto Alegre Hotel in order to give our Guests the service and structure according to... More

Geneva
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Good Hotel, but showing its age...”
4 of 5 stars Reviewed 10 April 2013

I know this hotel since its opening. It was excellent when it opened, but after years of heavy use and poor upkeep it is starting to look its age... PLUSES: Fantastic Brazilian buffet breakfasts!!! One of the best i have ever seen bar copacabana palace, in brazil. Gym is fine and pool is fine. People in the hotel are super... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto ALegre. We are very pleased to announce you that at the beginning of May 2013, we´ll start the renovation of corridors and rooms of Sheraton Porto ALegre Hotel in order to give to our Guests the service and structure according... More

Atlanta
Top Contributor
193 reviews 193 reviews
45 hotel reviews
Reviews in 73 cities Reviews in 73 cities
70 helpful votes 70 helpful votes
“Very Good City Center Hotel”
4 of 5 stars Reviewed 6 April 2013

This is an excellent city center full service hotel that sites right next to a very nice shopping mall.The surrounding area is very nice with small cafes. The staff is very good. Breakfast is very nice.

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Solange Minassian More

Madison, Wisconsin
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Beautiful rooms!”
5 of 5 stars Reviewed 1 April 2013

I stayed here just one night but would come back for sure. I had been traveling for almost 48 hours to get to Porto Alegre so when I arrived I was soooo tired. The staff was friendly and welcoming. The bellman brought my luggage up and put my suitcase on its stand. The room was quite large and had a... More

Was this review helpful? Yes
Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Solange Minassian More

San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good location”
4 of 5 stars Reviewed 29 March 2013

Hotel is in a good location, lots to do around the hotel, places to eat and hang out. Good internet connectivity through out the hotel. Lounge is nice, good service, clean. fitness center is good, nothing to special

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
31 March 2013

Dear Guest, Thank you for your comments. Our staff feels always motivate and grateful when our guests recognize their efforts to make the stay of our guests as pleasant as possible. We wish we can host you again in Porto Alegre at Sheraton Porto Alegre Hotel. Sincerely, Solange Minassian More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Excellent staying.”
4 of 5 stars Reviewed 26 March 2013

I spend part of my honeymoon at this hotel in a suite and it was a great experience. The hotel staffed prepared the room with chocolate fruits and champagne for the occasion, without any extra. The view to the city and park is nice and parking is much easier due to the mall building, which is annex. The accomodation was... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
31 March 2013

Dear Guests, Thank you very much for your comments! We wish we can host you every year to celebrate your wedding anniversary! Your comments motivate our staff to always improve our perfomance with the guests! Please feel free to contact us in your next stay and will be our pleasure to make your stay as pleasant as possible. Sincerely, Solange... More

 
 
Sheraton Porto Alegre Hotel
Sheraton Porto Alegre Hotel
4.0 of 5 stars 123 reviews
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Additional Information about Sheraton Porto Alegre Hotel

Also Known As:
Sheraton Porto Alegre
Porto Alegre Sheraton
Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Porto Alegre
Price range (per night): RM524 - 1,041
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Porto Alegre Hotel
Rua Olavo Barreto Viana 18 Moinhos de Vento
Porto Alegre, State of Rio Grande do Sul 90570-010
Brazil
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