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Mercure Campinas

3.5 of 5
Avenida Aquidaban 400 | Centro, Campinas, State of Sao Paulo 13026-510, Brazil
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Mercure Campinas
Ranked #5 of 30 hotels in Campinas
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134 reviews from our community

    Trip type
Traveller rating
    23
    71
    29
    8
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Date Rating
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2013

Great front desk staff – answered my questions; checked to see if they had sink stopper/plug and assisted with key card issue Breakfast buffet mediocre – eggs did not look appealing; carafe of cold milk was room temperature (and the waitstaff brought me cold milk but they left the warm milk on the buffet – not safe). Put the carafe... More

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Sao Jose dos Campos
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 March 2013

This is a standard Mercure hotel. The room is spacious, clean, has a good shower and bed. I've heard though that it is not a safe location to walk around at night, so decided to have dinner at the hotel's buffet. The buffet is just ok for the price (R$45,00), don't have too many options, but still better than ordering... More

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Rodrigo C, Gerente geral at Mercure Campinas, responded to this review
18 March 2013

Dear client, Thank you for sharing your kind comments about Mercure Campinas with us and other. It is a great pleasure to know that you enjoyed your stay and approved our service, premises and food. We are continuasly working to improve the quality of our buffet. We hope to continue being your choice in the city and welcome you back... More

Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed 27 January 2013

Mercure - shame on you. Or should I say Accor Group (owners of Mercure hotels) shame on you to let your Mercure brand slide like this. Every Mercure I go to seems to be sliding into "poor" territory way too fast for its own good. You can track my trip across Brazil by looking at my latest reviews, so Mercure... More

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Rodrigo C, General Manager at Mercure Campinas, responded to this review
7 March 2013

Dear client, Thank you for telling us about your experience at the MERCURE CAMPINAS. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always disappointing see that we could not have met your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore... More

manchester
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 19 January 2013

Last time I stayed and reviewed this hotel about 12 months ago I said that it was a good business class hotel. After all the Mercure brand is not the lowest in the world. Unfortunately things have declined here. Some staff appear to be making up their own excuses in answer to hotel policies which is obviously a training issue... More

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Reviewer
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3 hotel reviews
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1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 December 2012 via mobile

Nice hotel with good room. The receptionist was very proactive and fast. The restaurant is very good for dinner. I suspect that breakfast is not included in the price of room, but regardless of paying or not the breakfast is very complete.

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Sao Paulo, Brazil
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 2 September 2012

I've paid a big money to poor quality of the hotel (it's old and there is no too much maintenance) and low level service (front desk - they don't know how to treat the customers). It was my last stay at this hotel.

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Review collected in partnership with Accorhotels.com

Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 31 July 2012 via mobile

Honestly I believe the hotels of Accor group charge a high fare and offers just a fair service. The hotel Mercure is an example. It is possible to find a better hotel with low fare and a good quality of service in the region.

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Illinois
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 14 July 2012

I had a three day conference here, so went where I was told by the company. I was pleasantly surprised. The room was good sized - not huge, but well-utilized. The bed was the largest item which worked well. It was comfortable. I was not a fan of the shower, since it only had the "rainfall" showerhead, coming straight down... More

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Bangalore
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 July 2012

Mercure Campinas is centrally located, i agree to the fact the it is a value for money( Since we had corporate rate) but not a very classy hotel. A small hotel with smaller rooms with absolutely no complimentary concept!!! The breakfast was good and value for money. The reception had only one with English proficiency. Had a tough time communicating... More

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See 3 more reviews by Kishan77 for Campinas
Brasilia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 June 2012

Me and my husband went to a marriage in Campinas and stayed at Mercure. The hotel is very good, clean and modern. A very spacious room and nice bathroom. Concierge was attencious and called for a taxi everytime we needed. Ther is no breakfast included. We asked it at the room, but it was too expansive for what was offered.

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Additional Information about Mercure Campinas

Also Known As:
Mercure Campinas Brazil
Address: Avenida Aquidaban 400 | Centro, Campinas, State of Sao Paulo 13026-510, Brazil
Region: Brazil > State of Sao Paulo > Campinas
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Campinas
#2 Family Hotels in Campinas
Price range (per night): RM299 - 596
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
4 star hotel offering 196 rooms. The Mercure Campinas hotel is located in the town centre, only 3 kilometres from the Cambui entertainment district and 20 kilometres from Viracopos international airport. The hotel features a restaurant, a bar, parking, meeting rooms and a business centre. The Mercure also offers an outdoor swimming pool, a sauna, a solarium and a fitness centre. ... more   less 
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Mercure Campinas
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