Old, expensive and noisy. Terrible service ..........................................This hotel is currently undergoing 24 HOUR CONSTRUCTION. That's right, the noise (hammering, drills, saws, etc) happens all night long! The AC also didn't work well and there was a roach and a spider the bathroom. Stay elsewhere! More

Stayed at the Golden Tulip Belas Artes for 4 nights last week. Here's my synopsis... 1. First thing I noticed was the construction going on behind a false wall adjacent to the lobby. Lots of pounding during all hours of the night. Saw some friends in the lobby expressing their frustrations at 3am and front desk staff said that the... More

This hotel is currently undergoing 24 HOUR CONSTRUCTION. That's right, the noise (hammering, drills, saws, etc) happens all night long! The AC also didn't work well and there was a roach and a spider the bathroom. Stay elsewhere! More

Couldn't ask for a more convenient location, one block from Paulista Ave and close to numerous restaurants and bars. We were given a "renovated room" which was nicely appointed and I very much appreciated the "blackout" curtains which blocked off all light into the room - much easier to sleep. They were doing some construction while we were they but... More

The hotel has a recently updated lobby, but the rooms are old and in a bad state. Very noisy air-conditioning and hard beds. The blankets are in the closet, but you better leave them there. They haven't been dry cleaned in years. Bathroom has water coming out of the light fixtures in the ceiling..... On the plus side, it is... More

Very good hotel with big rooms and good service. I arrived early and they gave me the room a couple hours before check in time. The breakfast is very good with good cakes and fresh fruit. The location is excellent, Rua Frei Caneca is a safe but lively area very close to Avenida Paulista. Great choice in San Paulo. More

In general I rate the service as bad. I had a CONFIRMED reservation. When I arrived I was informed that they didn´t have a room for me. I showed the reservation confirmation and they told me that a confirmed reservation is not a guarantee of stay... Yes, that is the ONLY hotel in the planet that a "confirmed" reservation is... More

Things started badly and did not improve. I arrived at 10am from a long haul trip and hoped to be able to get into a room; the receptionist told me the room was available but if I wanted it before 2pm I’d have to pay for another night. I don’t think any hotel anywhere has ever told me that they’ve... More

The standard at this hotel and the service received was absolutely appalling and well below par! They need to lower their star rating and definitely the price. Shabby furniture, stale breakfasts, woken by construction workers each morning hanging outside our bedroom window, no internet service even though we paid extra for it, rooms not made up by time we returned... More