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Staybridge Suites Sao Paulo

3.5 of 5
Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-002, Brazil (Itaim Bibi)
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Staybridge Suites Sao Paulo
Ranked #61 of 280 hotels in Sao Paulo
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99 reviews from our community

    Trip type
Traveller rating
    24
    43
    20
    9
    3
Date Rating
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Very nice hotel but lack of bar and decent restaurant is why I marked service as three. Location is good which an open shopping mall as you walk out the hotel(cinema,Starbucks, etc) with plenty of security so it's nice and safe, also an Applebee American steak diner a cross the road - good food and English speaking staff which I... More

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SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review
20 May 2013

Dear Kendonaki Thank you for your review concerning your recent stay. It was a pleasure to know that you enjoyed most elements of your stay, like the suite and especially our location. Please accept our sincere apologies for the disappointment you had with our breakfast and we can assure you this issue will be reviewed for a better service in... More

Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 May 2013 via mobile

This hotel is in a great location in a mega-city like São Paulo. It has a nice mall with movie theater and restaurants. There is also lots of security. And it is an area that is safe to walk around in after dark. Yet the hotel, which was above the average price for its type, was very mediocre. The rooms... More

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See 3 more reviews by Johanna M for Sao Paulo
SAOSB, Gerente de relações públicas at Staybridge Suites Sao Paulo, responded to this review
2 May 2013

Dear Johanna M, Thank you for writing a review about your recent stay with us. It was great to hear you enjoyed our location and to know you felt safe. It sounds like we fell below your expectations. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. We... More

UK
Top Contributor
57 reviews 57 reviews
50 hotel reviews
Reviews in 43 cities Reviews in 43 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 25 April 2013

..............First stay in this hotel within Sao Paulo and I am more than happy! Hotel boasts 32floors and it's own helipad which is in use during daylight hours. So if you want to avoid the 2hr traffic jam in from the intl airport, google a helicopter charter to this IHG location! My suite was a good size. Small kitchen area,... More

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See 2 more reviews by _forevergreen_Uk for Sao Paulo
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review
26 April 2013

_forevergreen_Uk Thank you for your wonderful feedback regarding the Staybridge Suites São Paulo! It is great to know that you had a great stay with us. We are glad to hear that you enjoyed our location, service, and guestroom layout. We truly appreciate your kind recommendations to our property! We regret that your experience with the restaurant was not consistently... More

Denver, Colorado
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 April 2013

The hotel is not a 4 or 5 star but neither are the prices. I traveled here for business and my room and everything in it were perfect. Great view up high. The staff communicated in English perfectly. No complaints and I would stay here again. The hotel is attached to an outdoor mall area with security and is very... More

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SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review
23 April 2013

Dear Marc W, Thank you for taking the time to review our property We are glad you liked our location and the view from your room. We want our guests to have a pleasant and professional experience when interacting with our staff. Our team loves this kind of interaction and we're proud that you shared this feeling with us .... More

Indianapolis, Indiana
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 19 April 2013

Checked into Staybridge expecting to have as good a stay as my last time some months ago(you can find my previous positive review if you click on my other reviews). The stay started well, got a great recommendation from the hotel to have dinner at Galetos, which is at the back of the hotel in the plaza, 2 minutes walk... More

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See 3 more reviews by Dover C for Sao Paulo
SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review
23 April 2013

Dear Dover C, Thank you for your review. It is always disappointing to read a review where we have not lived up to expectation, particularly from previous stay guests. We are so sorry you had such a disappointing experience with us. We appreciate you brought these issues to our attention and we will certainly look into them. This is something... More

Coral Gables, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 April 2013

I jut concluded my 30th stay at this Staybridge and it is because of the warm hospitality, spacious rooms an convenience of its proximty to the tp business distrctof Faria Lima that I keep returning. I truily feel it ismy home wen in Sao Paulo (about 8 times a year) Congratulations to all on running a tight ship!

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SAOSB, Gerente de relações com clientes at Staybridge Suites Sao Paulo, responded to this review
19 April 2013

Dear Getalbert, We sincerely appreciate your feedback, it was great to hear you enjoyed our location and especially regarding our staff. Guest satisfaction is one of our many goals and we are delighted that our friendly staff met your expectations. It was great reading and sharing your comments with our entire team. Certainly this is what moves us forward. We... More

Holland, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 April 2013

I will preface this with the fact its my second stay in Sao Paulo. First time was at Marriott Executive Apts. Location: The Staybridge has more to offer within "safe" walking distance than the Marriott did, so for this reason alone I would return here vs. Marriott. There is an open air plaza, not a "mall" as I mistakenly thought.... More

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See 3 more reviews by minermemories for Sao Paulo
SAOSB, Gerente de recepção at Staybridge Suites Sao Paulo, responded to this review
17 April 2013

Thank you for staying with us and taking the time to leave a review. We are delighted to hear you enjoyed our location and found it safe, and It's especially good to know you would choose to stay with us again! Our team understands that attention to details is very importante to ensure a comfortable and satisfying stay. Please rest... More

New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 April 2013

This is my first long stay (3 months) in a Staybridge Suites 'hotel', so I don't have anything to compare it to within the chain. However, I do frequently stay for 6 weeks or more in serviced apartments and suite hotels around the world, and this one was one of the least oriented towards a long term residence. There are... More

Was this review helpful? Yes 1
See 2 more reviews by mountainpoppy for Sao Paulo
SAOSB, Gerente de recepção at Staybridge Suites Sao Paulo, responded to this review
17 April 2013

Dear mountainpoppy, First we would like to thank you for taking the time to write this review and express your concerns. We really appreciate your candide feeback about your stay at our hotel. We are really sorry to hear about the incidents you had during your stay with us. Your comments have been forwarded and discussed with each Department Head... More

NYC
Top Contributor
67 reviews 67 reviews
48 hotel reviews
Reviews in 29 cities Reviews in 29 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 23 March 2013

Although this is part of the Staybridge Suites chain and Intercontinental Hotels, it is a franchised location and it up to the same standards as the US brand. I did not enjoy my week long stay here and would have cancelled and moved elsewhere if I could. I am a Platinum Ambassador with Priority Club but received no additional benefits... More

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IHGCare, Guest Relations Manager at Staybridge Suites Sao Paulo, responded to this review
7 April 2013

Dear ccgworldtraveler, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Champaign
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 14 March 2013 via mobile

I love staying at Staybridge hotels and find them always very pleasant and well looked after with great staff. NOne of the above was true in São Paulo. 2 days in a row my room was not made up. The air conditioner dripped water and soaked my floor and te hotel response was to send people to dry the floor... More

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See 3 more reviews by Martin M for Sao Paulo
IHGCare, Guest Relations Manager at Staybridge Suites Sao Paulo, responded to this review
6 April 2013

Dear Martin M, Thank you for taking the time to express your thoughts and concerns. I am delighted you found the location great and very safe. Please accept my sincerest apologies for the disappointment and inconvenience you had with your room accommodation as well as the elevators and the poor service you received during your stay. Rest assured that your... More

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Additional Information about Staybridge Suites Sao Paulo

Also Known As:
Staybridge Suites Sao Paulo Hotel
Staybridge Suites Sao Paulo Hotel Sao Paulo
Sao Paulo Staybridge Suites
Staybridge Suites Sao Paulo Brazil
Address: Rua Bandeira Paulista, No 555, Sao Paulo, State of Sao Paulo 04534-002, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo > Itaim Bibi , Pinheiros
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Business Hotels in Sao Paulo
Price range (per night): RM523 - 982
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
You will be swept away by the beauty and vibrant culture of Brazil that surrounds the Staybridge Suites São Paulo hotel. Guests traveling on business or leisure are captivated by the stunning skyscrapers and cosmopolitan lifestyle of Sao Paulo.The hotel's location is in the center of the Brascan Century Plaza complex which offers many options of restaurants, six movie theaters, three coffee shops, a bookstore, cash exchange point and more. The exclusive Itaim Bibi area has something for everyone. Many of the best music, theatre, museum and dining offerings are found in the breathtaking metropolis of São Paulo.The hotel's amenities delight the most discerning of guests. The outdoor pool, sauna, self parking, free breakfast buffet, internet high speed and helipad are a few of the perks carefully chosen for your comfort. This award-winning hotel impresses guests with its exceptional services bestowed with a Brazilian flair. Make your plans today! ... more   less 
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