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Pestana Sao Paulo

4.0 of 5
Rua Tutoia 77 | Jardim Paulista, Sao Paulo, State of Sao Paulo 04007-000, Brazil
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Pestana Sao Paulo
Ranked #117 of 280 hotels in Sao Paulo
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91 reviews from our community

    Trip type
Traveller rating
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    13
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Date Rating
Sao Paulo
Top Contributor
63 reviews 63 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

I have stayed in other Pestana Hotels, such as the Covento do Carmo in Salvador, and was used to a certain standard with this hotel chain. The Sao Paulo version tough is a total deception, run down rooms that havnt been fixed in over 10 years. The whole hotel is old, but the rooms is a cathastrophy: My linen had... More

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See 3 more reviews by PhoenixSaoPaulo for Sao Paulo
CH-2206 Les Geneveys-sur-Coffrane
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 March 2013

Very good hotel, with a resonable restaurant available and a terrasse for the aperitive on the street. Rooms are well equiped, clean , and quiet. To be recommended for business or family stay. Not especially cheap but Ok for the place and the category

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pestana, General Manager at Pestana Sao Paulo, responded to this review
8 April 2013

Dear Chasseral Thanks for choosing Pestana during your visit to Sao Paulo. It was a great pleasure to have you with us and we hope to see you back soon. We are glad you liked our hotel and services and your comments were transmitted to the personnel and will be used in our internal meetings for service improvement. Thanks very... More

los angeles
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 25 February 2013

I stayed in Sao Paulo for 4 days and 3 nights. It was the nicest hotel we stayed in during our visit to Brazil (previously in Rio and then Paraty) The breakfast is amazing with all the choices you could hope for. The staff was very professional and the hotel amenities were clean. The beds were comfortable, the room was... More

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pestana, Manager at Pestana Sao Paulo, responded to this review
5 March 2013

Dear LuckyNomad We are honoured to receive your comments about our hotel facilities and service. We hope to see you back here soon and be looking forward to it. To achieve your total satisfaction is our main goal and we are very happy to see that we have made it this time. Thanks for your feedback Best Regards Henrique Vendramin More

Valinhos, SP
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 25 February 2013

Pestana's hotels are very classy around the world... São Paulo's is not different. People are very kind from the reception frontdesk to the bellboy and so on. Went with my wife and my parents in law (over 80 years old!). All personal were so kind with the elders! Room were clean, the fabrics great, air conditioning working and with a... More

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See 4 more reviews by MarceloValinhos for Sao Paulo
pestana, Manager at Pestana Sao Paulo, responded to this review
5 March 2013

Dear Marcelo I would like to thank you for your beautiful words about our service and facilities and also for choosing Pestana São Paulo. It was a pleasure for us to have such a beautiful family in our hotel. That is what we try to do all day long, to make guest feel like home and we are happy to... More

Indianapolis, Indiana
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 18 January 2013

Gave this hotel a second chance because it is near our office in Sao Paolo, and I was staying only 1 night. Staff at our office promised that this time would be better. The room was better because this time as they arranged for me to get a room without a carpet - which was significantly better than the last... More

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See 3 more reviews by Dover C for Sao Paulo

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Slinfold, United Kingdom
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 20 October 2012

This review relates to a visit in February 2011. We stayed at the Pestana for a total of five nights a the beginning of a six weeks holiday in Brazil. Knowing that we were arriving early on the BA flight from London, we had asked for an early check-in which we knew could not be guaranteed. Inevitably on arrival our... More

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See 4 more reviews by RobertMegs for Sao Paulo
Indianapolis, Indiana
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 8 July 2012

They gave me a room which was not serviced. After a 20+ hour flight, I was greeted with dirty sheets, and trash in the room. Not a good start. When I finally switched rooms, the room I got had an odd smell and a pretty worn carpet. There were several staff members at the reception, but they were not very... More

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See 3 more reviews by Dover C for Sao Paulo
pestana, General Manager at Pestana Sao Paulo, responded to this review
27 August 2012

Dear Guest, Thank you for choosing the Pestana São Paulo Hotel and for your comments regarding your stay. We are sorry to learn about the inconveniences you experienced whilst staying with us. Your information regarding our levels of service were worthy of our utmost attention, and the necessary actions are being taken in order to prevent similar situations from happening... More

Santos, SP
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 June 2012

I llive in Santos, by the sea and I use to visit Sao Paulo for cultural purpuses, for theater, cinema , shows, also for shopping , and so on. I often stay at Pestana Hotel because it´s location and because I have Pestana Holiday Club time share. This time I went for André Rieu and Orchestra at Ibirapuera Stadium that... More

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See 5 more reviews by NPrezia for Sao Paulo
pestana, General Manager at Pestana Sao Paulo, responded to this review
27 August 2012

Dear Guest, Thank you very much for your detailed review following your recent stay at the Pestana São Paulo Hotel. Your comments are most appreciated. We always strive to provide a warm and welcoming experience to our guests, and we are happy that you enjoyed the hotels services and facilities. We look forward to welcoming you back in São Paulo.... More

Porto Alegre, RS
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 June 2012

Business trip in May. The room and bathroom were old but clean. Nice wifi signal n the apartment. Nice and kind service on maintenance and front desk. Nice breakfast. Worth the price.

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See 2 more reviews by GustavoBR for Sao Paulo
pestana, General Manager at Pestana Sao Paulo, responded to this review
5 September 2012

Dear Gustavo, Thank you very much for choosing the Pestana São Paulo Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay, and we hope that you will return. We look forward to welcoming you back in the future. Yours sincerely, More

Antwerp
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 28 May 2012

The hotel is ok - it needs bringing up to date esepcially in the rooms and bathrooms. The service was good and especially the front desk staff was very helpfull and professional. my two biggest comments would be for a business hotel the internet service and speed is VERY BAD. It was nearly impossible to download emails because the speed... More

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See 3 more reviews by ddecourcy for Sao Paulo
pestana, General Manager at Pestana Sao Paulo, responded to this review
28 August 2012

Dear Guest, We would like to take this opportunity to thank you for choosing the Pestana São Paulo Hotel as your destination, and for sharing your opinions with us. We are sorry to learn that you experienced certain inconveniences during your stay. Our sincerely apologize and we hope to have a second chance to reverse our image and offer a... More

 
 
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Additional Information about Pestana Sao Paulo

Also Known As:
Pestana Sao Paulo Hotel Sao Paulo
Pestana Sao Paulo Hotel
Pestana Hotel Sao Paulo
Pestana Sao Paulo Brazil
Address: Rua Tutoia 77 | Jardim Paulista, Sao Paulo, State of Sao Paulo 04007-000, Brazil
Phone Number:
Region: Brazil > State of Sao Paulo > Sao Paulo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Luxury Hotels in Sao Paulo
Price range (per night): RM405 - 725
Hotel Class:4 star (4*)
Reservation Options:
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Pestana Sao Paulo
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