I have been staying at the Transamerica at Nacoes Unidas for many years. Although it's not the most luxurious or most modern hotel, it consistently offers well maintained, comfortable, spacious and clean rooms, and superior customer service.
From the moment I arrive at the hotel and step out of the taxi, I'm treated like a special guest. The service by...
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clean, not too expensive, in a nice area, kind personnel.
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Firstly i would like to thank you for staying in the Hotel Transamérica.
Its very rewarding to know that you have enjoyed staying with us and that you were well treated.
Its very important to know that our staff is keeping up with the expectations.
Cordially.
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This was my first trip to Brasil so I don't have much of a reference point for this review. I was on a business trip, with a week's worth of conferences at the hotel itself.
The room was large, comfortable and kept very clean. Same with the bathroom. It's not the most modern, but everything works well. The TV is...
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Thank you for your review and sharing your impression of your stay with us. It was a pleasure to know that you approved of our rooms, conference and services. Our Hotel is designed for business then we seek to facilitate your travel and provide pleasant moments. Thank you again for your comments. We hope you return soon to Sao Paulo...
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Might not be the newest hotel (most of the hotel in Sao Paulo anyway are not that new anyway) but it is comfortable and the staff is friendly; so if you need to stay in that part of the city is a good choice. I had some problem with the room key which had to be reset few times but...
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Thank you for your comment. We are very grateful to know that our rooms and our employees were able to provide you a pleasant experience. Our Food & Beverage area does the best to attend all the needs of our guests.We are sorry for the problems with our room key, but it is aproblem, because it demagnetized if its in...
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This is a lovely hotel with really lovely big rooms with lots of facilities. Unfortunately it is let down by a very monotonous and poor quality breakfast and a lot of trainee staff who are bordering on incompetence at times. I'd recommend that if you stay here you book room only. The location means there are plenty of local places...
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First of all, thank you for your comment and for your stay in our Hotel. We regret the fact that our services have not fully met your expectations. Our employees have been reoriented.
However, allow us to say that our breakfast is composed by a great variety of sweet breads, snacks, cakes, muffins, croissants, waffles, omelettes made on time, Beiju,...
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Very comfortable. Bed was spacious. Bathroom was large and clean. Conference rooms and catering was excellent. Security perimeter made me feel safe.
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We were very flattered to receive your kind comments ,as it shows us that our efforts are resulting in the offering of a complete quality experience.Thank you for your review. We hope to welcome you again soon to Hotel Transamérica .
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Great people, lost my luggage and the folks bent over backwards to help me out,a little over priced for what you get, but if you want safety and security this is a spot i would recommend!
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Thank you for expressing your opinion regarding your recent stay. We are sorry that this unexpected fact happened. We hope you have had a good time in our hotel. Thank you so much for your recommendation. Your feedback was really appreciated by our team. It will be a pleasure to have you back .
Cordially.
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As many years before I booked a room in Transamerica when visiting an annual conference. It is a great business hotel. But since last year something was different. There is a lot more traffic in Sao Paulo and on Marginal the traffic continues all night long. The single-glass windows of Transamerica do not hold the noise. Even sleeping with ear...
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Dear guest,
First of all we would like to thank you for the comment, the fidelity and for your return after years. Unfortunately the traffic in São Paulo tends to grow up more, and is lamentable that we can not do anything to improve it. About the noise , the windows are reducer of sound, however there are some moments...
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This hotel is where you want to stay if you are there on business. It is close to one of the city's business districts and not a bad area overall. The hotel is clean and nice, the lobby presentable and the staff friendly. The rooms are a clean and decent sized and everything is clean. My personal stay here was...
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Dear Guest, thank you for taking part of your time to write about us.
It is a really pleasure to know about our guests thoughts. It is very satisfying to answer all the necessities of our customers . We would like to have the grace of your presence one more time soon.
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My first impression was that it is too expensive and I still believe that it is a bit over priced. However, considering that most guests are there on business and if you are attending an expo of some sort, the difference in price between something less expensive that that TransAmerica will be most likely eaten up by taxi fares.
The...
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Dear Guest,
Thank you so much for your review and for sharing your opinion with us. We appreciate your preference and your nice comments.You can be sure that the comments were passed to the hotel team, so than we use the praises to continue looking for the excellence. We hope to have the privilege of have you as a guest...
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