Dear Sir, The Transamerica Hospitality Group appreciates your comment. We are very happy to know of your satisfaction during your stay and to receive the recognition for the quality of our services. Thanks for recommending our hotel, favoring the choice of other clients to be with us. Certainly your story will be passed on to our team and we hope... More

Dear Sir, Thank you for your comment, which recounts your experience with us and contributes to our process of continuous improvement. We apologize for the inconvenience, since some occurrences may happen, especially on days the hotel has high occupancy. We will inform the inconvenience to those responsible for maintenance and the restaurant and we hope to have the opportunity to... More

Dear Sir, The Transamérica Hospitality Group would like to thank you for your comments, which help us to identify faults that need resolving in our continuous development process. We are glad that you had a good stay and that you liked our location. We hope to have the pleasure of welcoming you in the future and that each time is... More

Dear Sir, The Transamérica Hospitality Group would like to thank you for your comments, which help us to address and resolve any problems as part of our ongoing improvements. This type of incident does not usually occur in our hotel and for this reason we believe that in the period of your stay there was a problem with the internet... More

Dear Madam, The Transamérica Hospitality Group would like to thank you for your comments, so rich in detail related to your experience while staying with us. We are pleased to receive the opinion of our clients and to be recognized for the quality of our services, mainly regarding the hospitality of our staff. We are always in the process of... More

Dear Mr. James, Thank you for your comments and we are glad you have had pleasant moments during your stay with us. Your opinion is very important to us and we were pleased to know that you enjoyed your stay in our hotel and that you like our location, infrastructure and quality of the services provided by our staff. We... More

Dear Mr. Marcos. The Transamérica Hospitality Group thanks you for your comments. We are pleased that you appreciated our facilities and location, with a large choice of restaurants and entertainment in the surrounding area. We are glad to have met your expectations during your stay and we hope to see you again soon. Customer Relations – Transamérica Hospitality Group More

Dear Sir, Thank you for your comments, which highlight the breadth of our facilities and our quality in providing the services offered. We are pleased to know that you, as a client, feel free to share your experience and to suggest improvements. We are also pleased to have met your expectations during your stay and hope to have the opportunity... More

Dear Ms. Edaly, Thank you for your comments. We are particularly pleased with your compliment regarding the quality and diligence of the services provided by our team. We take your eagerness to return as a sign of your trust in our services and would like you to know that your suggestions for improvement will be taken into account. We hope... More