The pool was great but I was suspicious as to how clean it was. Our room was worn out, but clean, located on the third floor, no elevator. The first ting I noticed arriving was that the minibar was empty, I belive that this was because the staff has not figured out what its for. Also watch out for the... More

I booked this hotel after going through the location, pics and ratings for this hotel on the net. I wanted to just run away to some other place immediately after I reached this place. While the property as a whole is very nice and interesting, the location is way out of anything. Also the rooms are not modern and nice.... More

This is a htoel that I wouldn;'t rave about nor would I say anything really negative about it. It is a long walk to the center of La SErena but it is next to the beach but quite a walk along the beach to the beach restaurants and activities. The staff was cold, unfriendly and not helpful. The floors of... More

i went to la serena for a few days, and i find this hotel, it was near the light house, nice location, the hotel was old like the other person told, and i have the same impression, very nice people working in the fron desk, the room was clean no trouble, and the restaurant fine all so, its its a... More

We chose the hotel for its inviting website, however the reality turned out to be very different. The first room we were offered had not been cleaned properly so we asked for another. It too, on closer inspection was dirty and stained. The hallway and room reeked of cigarette smoke and they couldn't offer non-smoking rooms. The bathroom which was... More

I stayed 2 night with my business colleague, in the room at the 2nd floor. Because I saw the previous review claiming its terribleness just after the booking, we were pretty horrified going there. However, fortunately, our expectation was turned out to be wrong. Wooden floor was cleaned up nicely, and the sheets were white and clean. Yes, the wooden... More

La Serena Plaza boasts a certificate in the lobby, that announces its a 4 star property (back from when it was called Hosteria La Serena). I'd have to say its website and the outside of the hotel are 4 star. But once you cross into the lobby, that carefully crafted image falls apart. I stayed for 1 night (thankfully) with... More