We stay at Jamenson Inn whenever possible/have always liked their rooms/this hotel in Bessemer,Al was dingy/toilet was loose to floor/carpet had burns & looked dirty/didn't walk on it barefoot/chair had cig burns/had been traveling and was wore out or we would have went somewhere else/got their about 8 pm & they had already locked front door/will not be telling friends...
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Thank you for taking the time to inform us about your recent stay. I would certainly like to apologize for your less than perfect experience. We are in the midst of revitalizing our hotel and we would appreciate a second chance if you are ever in the area again. We appreciate the patronage and hope to see you again.
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I recently stayed in this Jameson Inn for a quick overnight trip. The only complaint I had was that the bed was a little hard for my taste but after a long day it did not seem to matter. For the price and for what I needed it served its purpose. The staff was very friendly and the rooms though...
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Thanks for sharing your experience, we were happy to meet your needs and we look forward to accomodating you in the future, again thanks for choosing Jameson Inn of Bessemer.
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Jameson Inn has always been clean and comfortable. Customer service is important to them. The evening and morning staff are always pleasant and they try hard to please. This last trip I left something in the room. When I called back they already had it at the office and put it in the mail to me right away. Other trips...
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Thank you so much, we always strive to meet and exceed all expectations, anytime you are in the area please visit us again.
Thanks
Latrichia L. Threatt
General Manager
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The hotel was nice and clean. Great Customer Service from Stephanie and other staff
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For several years I had stayed at the Jameson Inn on my annual vacation with no real problems. Not a great motel, but adequate for one night. The last two years they have totally screwed up my reservations in spite of my having made them months in advance. I have two handicapped family members who travel with me. They had...
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Dear Melanie7890,
Thank you for your time to review our hotel on Trip Advisor. I really appreciate your comments and I would like to sincerely apologize for not getting the correct room type. We are working on several improvements for year 2011. Again, thank you for taking your valuable time and we look forward to having another opportunity to be...
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Ever sit in a room once you move your baggage in a get settled then notice the "fire alarm" has been ripped out of the wall? Response from front desk..."Really"? I have my own portable that I keep in my suitcase but DAMN housekeeping should have seen it. Overpriced for the location and quality of the room. Being road tired...
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Dear Mike_DaytonOhio,
Thank you very much for bringing this unusual incident to our attention. This is obviously very concerning and I would like to personally apologize for any inconvenience you experienced. I will forward your comments to our housekeeping manager so that we may address these issues and work to correct them. If you are in the Bessemer area again;...
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This was the worst hotel I have ever stayed at. The service was terrible, the rooms was not clean. And the pool was closed due to the fact that some had decided to do #2 in the pool. And to top it off the manger only poured a couple bags of cleaner in the water. And left the mess in...
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Dear stepboo32,
We appreciate you taking the time to comment on our hotel. Please accept our most sincere apologies that your stay was less than stellar. Your comments are important to us as we always strive to provide the best for our guests. In regards to the issue you mentioned, we had to temporarily close the pool for the health...
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This hotel looked like a good value, but the room was very noisy with people outside (thin doors, walls, and windows), crowded room, poor breakfast, and staff not helpful.
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Dear promomomo,
I appreciate your candor with regard to your stay. I truly apologize for all of your poor service experiences. We are working on several improvements for year 2011. We recently just introduced single serve coffee brewers in all of our rooms. I hope that you will give us consideration for future accommodations.
Kind Regards,
Latrichia
General Manager
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I stayed at the Jameson due to some damage at my house and I was so greatful for the service and care the staff provided all were very helpful duing this terrible time for me and my family, the room was spotless and Stephanie & Latricia were great, I will surely recommend to all freinds and family!
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Reviewed 20 April 2010
My partner & I were traveling to visit family and had one of our dogs with us.
We picked up one of those motel/hotel discount books from the Alabama Welcome Center.
This hotel was one of the hotels listed. Their ad mentioned "Pets Welcome" so we called them to confirm and find out the pet fee ($25). Price on coupon...
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