From booking on the internet, and their choice of photos, it seemed to be OK. But on arrival, the hotel was extremely poorly presented, the photo of the outside on the website did not reflect the downmarket image actually presented. Very dull and claustrophobic inside also. Another very important thing is that although not far from the centre, it is... More

From others reviews I expected a warm, clean and helpful environment but was I ever disappointed! Everything went alright initially. The rooms were ok for the price, and people were apparently friendly. Then the real experience started. The bed was hard the pillows harder if that is possible. We chose this place so we could get some rest for the... More

I chose this place based on reviews, but was sorely disappointed. While the staff were friendly, the room was to be avoided. The rock-hard pillow smelt of stale head sweat, and I was kept awake all night by bites. I don't think they were bed bugs, but quite possibly fleas. The aircon was an ancient thing that rattled loudly all... More

Wifi was fast and excellent in room. We were able to watch Netflix, which was great, as Guayaquil didn't have as much to offer as we'd hoped. Lounges to hang out in if that's your thing. Stayed in a matrimonial for $35 a night. Room one of the nicer ones we've stayed in on our trip, though certainly more expensive... More

We stayed only for one night in this hostal, but we felt really safe and welcome! You can choose between different rooms and prices, so the value is really good! The staff was also very nice and helpful! The told us where it is safe to walk around and the organized also the transport to the terminal. The location is... More

Nice enough Hostal near downtown Guayaquil. Clean with friendly service. The downstairs cafe did good breakfasts. Bit noisy however I believe the inner but window less rooms are quieter. No terrace during my stay as building work being done (bit more noise!) but this was explained to me during the booking process. Area not the best but sometimes in Guayaquil... More

Our room was nice and big, with a decent sized bathroom. Air conditioning was needed, when arriving back hot & sweaty from doing lots of walking. Nice rooftop area for us smokers, with fast internet. Only minus was they advertise that they have a cafe, and they don't. There is a cafe next door that doesn't open for very long,... More

I arrived with no reservation but was given a choice of spacious double rooms. I ended up with a room with an aspect over the road to the front and side which was quite noisy but it quietened in the middle of the night. The room itself was well furnished with a good-sized bathroom, air conditioning and cable TV. It... More

After heading to a new land with new friends, to experience a new language and culture, Hostal Suites Madrid became somewhat of a safe haven for a group of university students. With incredible friendly and supportive staff, we discovered that the blue stones on the street around the hostel were a welcome sign, a symbol of comfort and safety. After... More