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Sonesta Hotel Guayaquil

3.5 of 5
Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
Hotel amenities
Sonesta Hotel Guayaquil
Ranked #2 of 45 hotels in Guayaquil
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75 reviews from our community

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Traveller rating
    36
    31
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Denver, Colorado
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

This hotel was nice, it's super close to the airport, the rooms were decent sized and comfortable. We got in late at night and the hotel staff made extra sure that we got from the airport safely and left on time the next day. I would recommend this place for both short and longer stays. It's also a short cab... More

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Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 June 2013

Modern clean hotel. We had a comfortable king size bed. Internet was very good and hi speed. The hotel restaurant was over priced for breakfast, never tried it for dinner. Seems to be a business hotel, prices are up during the week and pretty good on weekends. Our stay is for 10 nights visiting family close by. A couple of... More

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See 2 more reviews by Portmoodytravelers for Guayaquil
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
12 June 2013

Dear Guest, Thank you very much for writing us. Your comments are useful to know those details that need to be improved. Fortunately the hotel is good located, we can offer many options to our guest thank to the connection to the shopping center. We have thought everything to make you feel like home outside your country. Sonesta Hotel Guayaquil... More

New York, New York
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 June 2013

We were looking for a comfortable place to stay close to the airport while on our way to the Galapagos. Free shuttle service from to/from the airport just 3 minutes away was very convenient. Rooms were nice and food good. The staff were quite friendly and helpful. I would stay here again.

Was this review helpful? Yes 1
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
12 June 2013

Dear Guest, Thank you very much for writing us. Your comments about the room, food and service are very important and useful . We hope to see you soon to have another chance to make you feel at home. Always at your service. If you have any question, suggestion or additional request, please do not hesitate to contact us. Best... More

Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 30 May 2013

The hotel is very good, new, great food and service. Very close from the airport and connected to a big shopping center with great stores and a food court. All the hotels in Guayaquil are somehow quite expensive, also this one.

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Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
12 June 2013

Dear Guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. Your comments about the food and service are very kind, we have an excellent team that are always at your service, they are happy if you get more than you expected. Thank you for letting us know your perception of... More

Buenos Aires, Argentina
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 May 2013

Although rooms are not very spacious, it has everything has to have a Luxury Hotel: great amenities, comfortable bed with outstanding linens, in room fridge, LCD TV, cofee machine and a safe. People is very kind and room service is something to remark, it´s fast and good quality, something you don´t usually find in more expensive hotels.

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See 8 more reviews by Pato B for Guayaquil
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
12 June 2013

Dear Guest, It is a pleasure to greet you and express our gratitude for your kindly comments. Our compromise is create experiences to our guest, for that reason we work hard to get pleasure stays. We hope to see you soon, it will be a honor having you again in our hotel. If you have any question, suggestion or additional... More

Sydney, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Fairly standard hotel room which was clean and well maintained. Check your mini bar when you get to your room though... Mine had half a bottle of coke in it but they were happy to sort that out when I reported it. Nice toiletries including mouthwash. Airport transfer uneventful and bottle of water on route was a nice touch. Mall... More

Was this review helpful? Yes 1
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
13 May 2013

Dear guest We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. Thank you for writing us and let us known your comments about our shuttle service and the physical condition of our rooms, they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always... More

Saint-Etienne, France
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 37 cities Reviews in 37 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 12 April 2013

I slept at other hotels in Guayaquil and this is definitely not the best one. This hotel is well located, but so are the others nearby. In my room, the aircontioner was very noisy, my pillows smelled like sweat, the furniture was old and in need of renovation. At the gym there were no towels and the treadmills were old... More

Was this review helpful? Yes 4
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
13 May 2013

Dear guest, We are delighted and excited to greet you and express our gratitude for preferring the Sonesta Hotel Guayaquil. Thank you for writing us. Your comments about the room, the gym and the buffet are extremely important because they help us to detect those details that need to be improved. Sonesta Hotel Guayaquil is always at your service. We... More

Tulsa, Oklahoma
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 April 2013

The Sonesta rooms were nice and clean. Staff was friendly but check-in and check-out were rather slow. Being attached to the mall is a great advantage. The mall is fairly large and typical of U.S. malls. From the hotel, you exit directly into an extension of the mall with only a few shops. You have to walk all the way... More

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Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
14 May 2013

Dear Guest, Thank you for preferring Sonesta Hotel Guayaquil. We are really happy for your pleasant experience with us. Thank you for writing us and let us know your comments about the check in and check out process , they are very important because help us to improve our service. Sonesta Hotel Guayaquil is always at your service. We are... More

Cuenca, Ecuador
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 April 2013

This is a large chain hotel that is located near the airport. It offers a free shuttle to and from the airports, which is very handy if you are arriving with many bags their van is very large. The hotel is connected to a large in-door shopping mall and has a food court that is very handy. That can save... More

Was this review helpful? Yes
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
14 May 2013

Dear Guest, Thank you for preferring Sonesta Hotel Guayaquil. We are very glad of your comments about the experience in our rooms and restaurant. They are extremely important because help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We sincerely want you to come back soon. If you have... More

Cocoa Beach
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 April 2013 via mobile

I only stayed 9 hours at Sonesta as it was a night's sleep between the USA & the Galapagos. However, they accommodated my sister the following night in my room which I prepaid. My sister & I arrived on different days in Guayaquil & Galapagos. The staff was there at the airport to collect me even though my flight was... More

Was this review helpful? Yes
Sonesta H, Gerente at Sonesta Hotel Guayaquil, responded to this review
14 May 2013

Dear Guest, Thank you for preferring Sonesta Hotel Guayaquil. We are very glad of your comments about the experience with our employees and the shuttle service. They are extremely important because they help us to continue providing the best service that our guests deserve. Sonesta Hotel Guayaquil is always at your service. We sincerely want you to come back soon.... More

 
 
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Additional Information about Sonesta Hotel Guayaquil

Address: Joaquin Orrantia Av. and Leopoldo Benitez Street | (next to Mall del Sol), Guayaquil, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #2 of 45 hotels in Guayaquil
Price range (per night): RM394 - 689
Hotel Class:3.5 star (3.5*)
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Sonesta Hotel Guayaquil
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