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Hampton Inn by Hilton Guayaquil-Downtown

3.5 of 5
Av 9 de Octubre 432 y Banquerizo Moreno, Guayaquil 7524, Ecuador
Hotel amenities
Hampton Inn by Hilton Guayaquil-Downtown
Ranked #4 of 43 hotels in Guayaquil
4.0 of 5 stars 154 Reviews
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154 reviews from our community

    Trip type
Traveller rating
    67
    56
    14
    14
    3
Date Rating
New Delhi, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 May 2012

This hotel looks nice and has a nice location. However, the standard of service and attention to detail is rather poor. The location is very nice and walking distance (5 minutes..) from the Malecon. There are many restaurants nearby and you definitely feel like you're in the middle of the city. However, do not expect Hampton Inn/Hilton class service. We... More

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Vinton, IA USA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2012

Stayed here Saturday night on the way to Cuenca, Staff was great. Had a room on the tenth floor with a view of a hill with towers. Staff put together a veggie meal for me. Room had a ding on the dresser, and there was a ding on the wall in the hall. The breakfast had a wide selection to... More

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Sydney, Australia
Senior Contributor
32 reviews 32 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 May 2012

THe Hampton Inn is only a short walk away from the very attractive area of the Malecon 2000 . It has spacious clean comfortable rooms and a very good buffet breakfast. Reception will look after you with a smile and there is a free shuttle bus .Shortly after I entered my room the cleaning staff came to check that every... More

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See 2 more reviews by orcaSydney_Australia for Guayaquil
Murrells Inlet, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 25 April 2012
2
people found this review helpful

My husband and I recently stayed here before our trip to the Galapagos. This was by far the best hotel we stayed at during our entire 18 day trip to Peru and Ecuador. Their customer service is outstanding. We were greeted at the airport by an English speaking driver with cold bottles of water. Then we were greeted at the... More

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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

The hotel was just okay. The staff was nice. The location was very near the river front, although there isn't much to do there. The lobby smelt very damp. The breakfast was just okay. Nothing awful, but nothing great to make it standout. If your a HHonors member and looking for a place, it's not bad. Airport pickup and drop-off... More

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Lorraine Akel, Sales Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review
14 May 2012

Dear Victoria M: Thanks for share your experience with us.... let me share with you that we are working about damp smell in the lobby with our maintance department you can be a great inspector during your next visit to our property and check it... We can recommend you another activities to do in the city next time: Historical Park,... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

Stayed in the hotel twice for short stays on the way to and from Galapagos. The location of the hotel is very good. The rooms are good and clean. On the first stay we had some noise in the room, and that was extremely efficiently resolved by Marco, the manager, who assigned us a different room without any hassle and... More

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See 2 more reviews by FigaroAR for Guayaquil
Lorraine Akel, Sales Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review
14 May 2012

Dear FigaroAR: Thanks for your amazing review and I will share your recommendations with our General Manager, we feel very pleased that your stay with us was great... Please come back soon More

Madrid
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

We spent three days at the Hilton Colon before our trip to the Galapagos and three days here after the trip. The first was more luxurious (and more expensive) but the Hampton Inn is the one I would return to because of its excellent location. It is in a very safe area, within walking distance of the beautiful Malecón and... More

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See 3 more reviews by MustiMadrid for Guayaquil
Lorraine Akel, Sales Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review
4 April 2012

Dear MustiMadrid: Thank you very much for your review and your preference, we are so pleased that you had felt like in your home, remember that we love having you here!!! Please come back soon... Regards, Lorraine Akel More

Vila Velha, ES
Top Contributor
150 reviews 150 reviews
Reviews in 111 cities Reviews in 111 cities
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed 14 March 2012
2
people found this review helpful

Cosnidering the high quality of Hampton Inns in the US this hotel was a big disapointment. Worn furniture, not the wonderful beds and bedding as in the US and then there is a serious mold problem. The rooms are quite big but dark. Unfortunately I cannot recommend this hotel at all. More

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Lorraine Akel, Sales Manager at Hampton Inn by Hilton Guayaquil-Downtown, responded to this review
4 April 2012

Dear Doffa: Thank you very much for your review, I saw that your last stay with us was on April 2011, please let me share with you that we are renovating our decoration and furniture, if you want to give me more details about your stay, please send me an e-mail, we will hope that in your next stay you... More

ellicott city, md
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 March 2012
1
person found this review helpful

travelled from baltimore to quayquil to pick up my grandaughter, i do not speak spanish. from the pick up at the airport until the return trip to the airport the hotel and staff were great. room nice, breakfast very nice, felt very safe, what more could you ask for. More

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Oklahoma
Top Contributor
60 reviews 60 reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

Spent 2 nights at the Hampton Inn-Guayaquil last week and we were very pleased with our choice. Their free shuttle picked us up at the airport even though our fight was delayed. All the staff we interacted with during our stay were very courteous. Their breakfast buffet is very god with the usual cold and hot items but also Ecuadorian... More

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Additional Information about Hampton Inn by Hilton Guayaquil-Downtown

  • Hampton Inn Guayaquil
  • Guayaquil Hampton Inn
Address: Av 9 de Octubre 432 y Banquerizo Moreno, Guayaquil 7524, Ecuador
Price range (per night):* RM371 - 537

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Hampton Inn by Hilton Guayaquil-Downtown
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