We stayed here in september: pros: ------------- 1. Good for business or stay if you want to just visit places as it is located right in middle of town. 2. Rooms are very spacious and unique cons: --------- 1. Located in crowded place. Not suitable for evening/morning walks. 2. Service is very bad. 3. No in house restaurant though food... More

Advice to avoid this hotel, as room service is bad, there was no driking water, no hot water to take bath, extra bed with only three legs(one leg broken).

It was a leisure holiday Munnar we had planned from Bangalore. Our local tour operator had recommended The Mermaid hotel as it has its roots lead to the over 100 years ago. It is run by the government of Kerala and is used usually to accommodate official visitors. The location is pretty good as it stands over the center of... More

The hospitality was awesome and the facilities were good for a budget visit. But no arrangemnet for any heater in the rooms ratehr it was chargeable. Over all a good deal.

Vaccation at Munnar is excellent especially in the month of September as it is the season beginning. Munnar is famous for its vast area of tea estates. One of the major tea estate owner is TATA of course. As far as the hotel is concerned, we had booked an executive suite in Mermaid Hotel which is one helm of a... More

we , me and my wife and my 7 year old child visited kerala, at munnar one of my friend choosen this hotel. i feel very confort with my budget and good service

We were planning to visit Munnar to spend some valuable time. Browsing through the list of hotel options, we found that Mermaid was quite good looking and very affordable. On reaching the hotel, we found that the hotel was very similar to what we had seen in the photos. The checkin was brisk and the place was quite comfortable and... More