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All 74 Ko Lanta hotels »

Twin Bay Resort

3.0 of 5
333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
Hotel amenities
Twin Bay Resort
Ranked #24 of 74 hotels in Ko Lanta
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    14
    32
    15
    5
    2
Date Rating
Tezpur, Assam
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2012

Right from the moment we landed at the resort it felt so beautiful. Seetee, the girl at the reception, was always smiling and so welcoming. We had a beach front room which was really so nice and clean. Of course the lack of a tea maker and a safe in the room did rankle us a bit. The staff was... More

Was this review helpful? Yes
Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
16 May 2012

Dear Dr. Danny, It's always a nice feeling to bounce back from a negative review to one that makes us all at Twin Bay smile. I guess that is why you are a Doctor, your medicine has certainly worked. Well as this business has taught me over the many years, you win some and loose some, and as long as... More

helsinki
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 9 May 2012
8
people found this review helpful

Me and my friend stayed in this hotel in April 2012. We booked and prepaid in advance first for 3 nights and then for 5 extra night in a beach front room. I have have been travelling in Thailand now for seven different times and stayed in a big variety of different types hotels from one star to five stars... More

Was this review helpful? Yes
Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
11 May 2012

Dear Valued Guests, Well we win some and we loose some. We obviously lost your support for the resort. I presume you are the couple that has just sent me an email saying that you would be sending a very negative review if we don't refund your money. Well your money was dully refunded and clearly that was not enough... More

Gothenburg, Sweden
1 review
4 of 5 stars Reviewed 3 May 2012

We stayed at Twin bay resort for 19 days in april 2012 in a beachfront bungalow. Must say that the location is just great with just some meters to the ocean, and the pool close by. Lots of trees and a very green resort at all. Staff are very friendly and have always a smile on their faces. Yes it... More

Was this review helpful? Yes
Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
4 May 2012

Dear Michael and Asa Morning greetings from the pool bar. As always, it is a great pleasure to open up TripAdvisor over coffee and see what the world thinks of us. Yet again a lovely review of quote "A cosy place in a great location" Thank you for that. Yes the Tsunami event was out of the blue and luckily... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 30 April 2012

My family and many friends (13 of us, 8 adult and 5 kids) have just returned from spending 5 days at the Twin Bay resort. I had never been to Koh Lanta before and had no idea what to expect. So after searching the web I came across Twin bay reviews on Tripadvisor. They seemed mostly to be positive but... More

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Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
30 April 2012

Dear Lisa and crew, You just made my morning coffee taste that much better. I just shared this review with one of my staff and the smile it brought to her was real. We all remember you and the gang you brought along in tow. Nothing better than 13 Aussies on a mission to enjoy themselves. You clearly did that... More

Singapore
1 review
4 of 5 stars Reviewed 28 April 2012

We were there only for 2 nights. Would have been ideal to stay there for another 2. The family bungalows are very nice and the area is very green! Being able to walkout to the beach is nice. The restaurant is quite nice, not too pricey and serves some western as well. Very kid friendly environment. It took us THB2700... More

Was this review helpful? Yes
Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
29 April 2012

Dear Valued Guest, Thank you so much for your nice review of Twin Bay resort. Singapore is only a hop skip and a jump from Koh Lanta and makes for a great long weekend get away from the hustle and bustle of city life. I agree the airport transfer is quite steep but we have to use an outsourced company... More

Christchurch, New Zealand
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2012

Great resort, fab location, pool amazing and beautifully clean, great family place, clean rooms, food in the restaurant is amazing, only slightly higher prices than in town prices but ten times better. A few minor irritations that were easily rectified by the manager and staff, some very surly staff that didn't add to the ambience, but equally some really lovely... More

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Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
28 April 2012

Dear valued Guest Again i would use your nae if i knew it but the profile only says Fizz. Well from that name i can only assume it is drink related or you are a bubbly character. I clearly remember a " posse" of Kiwis coming through Twin Bay and i guess you were one of them. Please correct me... More

Coventry
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 April 2012

We recently stayed at Twin Bay for 5 nights during our visit to Thailand. We stayed in an Executive Beach Front room which was fantastic! Jon made our visit very enjoyable, welcoming us when we arrived after a long day travelling from Koh Samui. Jon is always available to talk during your stay to help with any questions you may... More

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Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
25 April 2012

Dear Kevin Many thanks for a wonderful review of Twin Bay. I noted that you both were very quick to de-stress after your journey from Koh Samui. Naturally i have posted this review, as i do with all reviews, on the staff board to let them know what are guests are saying about us. It was a pleasure to welcome... More

London
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 April 2012
2
people found this review helpful

I booked this resort back at the beginning of October 2011, and then started having serious doubts!! Lots of negative reviews made me question whether we should cancel, but having reassurance from the new Manager Jon we decided to stick with it. And glad we did! The location is perfect with beautiful surroundings and lots of wildlife (kids heaven). We... More

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Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
17 April 2012

Dear Marion. Many thanks for your review. I must admit i was very embarrassed when you checked in and i had not followed up with my promises on the "large safe" and Family room within arms length. I guess my excuse sounded weak but it was genuine. I am delighted that you and your family enjoyed your stay and that... More

Malmo, Sweden
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

It was a good stay, but there are three issues that really bother me with this hotel: The first is the layout of the bathroom, with one room for toilet, one room for shower and the sink between in the same room as the bed. Also the lack of a towel hanger by the sink was just strange. The second... More

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Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
6 April 2012

Dear Valued Guest, ( i would use your name but not sure from your profile what it is.) Thanks so much for your review and indeed 3 very valid points you have raised. I agree that a safety box in each room is needed, and that is in my proposed budget for this low season upgrade/renovation plan. The second point... More

Jessheim, Norway
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 March 2012
4
people found this review helpful

A casual 3 star resort in a 5 star location: (5 star locations are rare and pretty close to heaven I'll imagine) The place is an open patio with the reseption area, the restaurant and the bar along with the pool area. On both sides of the Resort you have a beatiful sea view, a true unique place. See Picture..... More

Was this review helpful? Yes
Jonathan Dee, General Manager at Twin Bay Resort, responded to this review
10 March 2012

Dear Arild, Well in all my time as a GM, i can safely say this has to be one of the most entertaining, helpful, factual, critical and pleasurable reviews i have come across. Where does one begin trying to address such a review ? In a nutshell your headline says it all. A casual 3 star in a 5 star... More

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Additional Information about Twin Bay Resort

333 Moo 1, Koh Lanta Yai Island | Saladan, Ko Lanta 81150, Thailand
Price range (per night):* RM100 - 452

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