We stayed here one night in March, 2013, while we were between transfers. This place was excellent! The hotel staff picked us up at the airport, helped us with our luggage, and then gave us a complimentary roundtrip ride into town so we could do a little shopping. You really can't beat that. Our room was wonderful......probably the best in... More

A brand new hotel with no lift. Need a car to travel around as it's located in a quiet area. We stayed in a 2-bedroom spacious family suite. There are two types of shower head in both bathrooms - rain & traditional shower. However the rain shower in the master bathroom caused flooding due to poor drainage. Good staff service.... More

The hotel is brand new. The location is not near the city centre, but 15 mins drive away. It is also 10-15 mins away from the airport. Since there is not much to do in the city we enjoyed our stay and rented a small car to move around the area. The room was very big and new. Bathroom too.... More

Stayed here for a night, booked online. When we arrived they had no record of our booking. After over half an hour we logged into our personal email to print off our booking receipt for them. Room seemed nice, spacious, clean and modern. However, we later on realised that the hotel "bar" is below and from 8pm until the early... More

The hotel has clearly been completely refurbished, to a modern & clean standard. Free WI-FI in the rooms is a very welcome bonus. Also a good hot shower (with a rain shower head as well as the traditional shower head), which alot of hotels in Borneo lacked in. The room it self was spacious and very clean. The outstanding part... More

Poor drainage when having shower, which led to a flooding in the washroom. TV got problem in connection for several times even though having asked a staff to fix it. It seemed that the TV was built in with the PC, and it was down when the PC was overheated. Lighting in washroom got problem. It started to keep on... More

As most reviews have stated this hotel is located in a strange locality with industrial units and vacant shops surrounding it so if you were reviewing the area you would give it a definite negative as there is certainly no night life. The hotel itself is relatively new and they are still working on upgrading things so these are positives.... More

This hotel is in a strange, semi-isolated, location tucked behind a few industrial shops and hawker stalls. The restaurant serves a small but good mixed menu of food and drinks and layout is modern, very comfortable and clean. The hotel rooms are spacious, clean, modern ad classy with comfy beds. The best thing about this hotel is the helpful friendly... More

We chose this hotel as it was near to the airport and we new the brand best western. The rooms are clean enough, quite comfortable with a modern clean appearance. The shower flooded due to poor drainage. Initially this is not a problem due the whole room being a wet room however the water level Continued to rise and would... More