> Comfortable rooms with floor carpets, > steaming hot water showers & clean bath rooms > a cozy place with a carrom board/dart to play , a fire place to sit by. > a 10 min drive to the central market place in kandy make this hotel convenient. however, > lack of manpower = lack of services and delay (although... More

As said in the title its just another Mediocre hotel with basic facilities. Rooms and toilets are kept neat but nothing great about the hotel nor their service. Staff and Reception are not that tourist friendly. They just reply coz they have to and not because they want to. Swimming pool is ok. But beware you are not supposed to... More

This was a one night stay on a road trip around Sri Lanka and was more upmarket than some to the other accommodation. Arrived late and only and a buffet option which we did not feel like. However the meal was good and the curries and vegetarian options were very good. Power failure led AC to fail during the night... More

Happen to go to swiss residence for dinner since we had friends staying there. We ordered a la carte from the 2nd floor bar. Took the waiter quite sometime to find the menu and he kept outsourcing it to another person to find the menu. Once we got the menu card and placed the order we were waiting for the... More

We were there for a wedding ceremony which was held on 07.03.2013. On the previous night I went with my wife to kandy not knowing that all the hotels in Kandy was full. When I called Swiss Residence they had employed good reception team as they were full on this night but they went out of their way to help... More

A great looking hotel no doubt.Rooms were ok.But what was a let down was the food & service.They served us soft drinks along with the food which was included in our package but later asked us to pay. This was the mistake of the waiter for not informing but they were very adamant in demanding he payment.So check with them... More

The only thing that this Hotel hs going for it is the View, the room we had was poor, the restaurant was awful, the bar seedy - our experience was somewhat soured by the fact that the air conditioning wasn't working when we returned to our room after an evening out, I was told that there weren't any other rooms... More

I felt like I was taken back in time when I entered the hotel, which I did not mind. The hotel was evidently very old, but would have been a good one had it been properly maintained. The staff were all very friendly, but below are the unconstructive "concerns" of the hotel: ---room was very dusty, an anti-histamine would be... More

One can see that the hotel was once a beautiful hotel. Unfortunately, there didn't seem to be anything or very little done to maintain the hotel. Even the 3 stars they claim to be is undeserved. The room was barely furnished and whatever furniture they had have seen better days. The bathroom is just about serviceable and why would anyone... More