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All 41 Kandy hotels

Swiss Residence

3.0 of 5
No. 23, Bahirawakanda, Kandy, Kandy, Sri Lanka
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Swiss Residence
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Ranked #33 of 41 hotels in Kandy
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91 reviews from our community

    Trip type
Traveller rating
    9
    22
    27
    20
    13
Date Rating
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 10 June 2013

Rooms are comfortable, however we had a leaking ac which was sorted out efficiently by the manager and we were given another room. Room Service staff tried to sell us the buffet when we wanted to order ala-carte however finally managed to bring the food that was ordered. Food was ok. This was the only hotel on our trip that... More

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Mumbai (Bombay), India
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 May 2013

> Comfortable rooms with floor carpets, > steaming hot water showers & clean bath rooms > a cozy place with a carrom board/dart to play , a fire place to sit by. > a 10 min drive to the central market place in kandy make this hotel convenient. however, > lack of manpower = lack of services and delay (although... More

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Bangalore
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 May 2013

As said in the title its just another Mediocre hotel with basic facilities. Rooms and toilets are kept neat but nothing great about the hotel nor their service. Staff and Reception are not that tourist friendly. They just reply coz they have to and not because they want to. Swimming pool is ok. But beware you are not supposed to... More

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See 4 more reviews by varunbs for Kandy
Hong Kong
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 April 2013

This was a one night stay on a road trip around Sri Lanka and was more upmarket than some to the other accommodation. Arrived late and only and a buffet option which we did not feel like. However the meal was good and the curries and vegetarian options were very good. Power failure led AC to fail during the night... More

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See 3 more reviews by Toby J for Kandy
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 April 2013 via mobile

Happen to go to swiss residence for dinner since we had friends staying there. We ordered a la carte from the 2nd floor bar. Took the waiter quite sometime to find the menu and he kept outsourcing it to another person to find the menu. Once we got the menu card and placed the order we were waiting for the... More

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33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 10 March 2013

We were there for a wedding ceremony which was held on 07.03.2013. On the previous night I went with my wife to kandy not knowing that all the hotels in Kandy was full. When I called Swiss Residence they had employed good reception team as they were full on this night but they went out of their way to help... More

Was this review helpful? Yes 1
See 5 more reviews by Manoj A for Kandy
chennai
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 27 February 2013

A great looking hotel no doubt.Rooms were ok.But what was a let down was the food & service.They served us soft drinks along with the food which was included in our package but later asked us to pay. This was the mistake of the waiter for not informing but they were very adamant in demanding he payment.So check with them... More

Was this review helpful? Yes 1
Dartford, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 8 February 2013

The only thing that this Hotel hs going for it is the View, the room we had was poor, the restaurant was awful, the bar seedy - our experience was somewhat soured by the fact that the air conditioning wasn't working when we returned to our room after an evening out, I was told that there weren't any other rooms... More

Was this review helpful? Yes 1
See 2 more reviews by Ralph P for Kandy
Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 21 January 2013

I felt like I was taken back in time when I entered the hotel, which I did not mind. The hotel was evidently very old, but would have been a good one had it been properly maintained. The staff were all very friendly, but below are the unconstructive "concerns" of the hotel: ---room was very dusty, an anti-histamine would be... More

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 January 2013

One can see that the hotel was once a beautiful hotel. Unfortunately, there didn't seem to be anything or very little done to maintain the hotel. Even the 3 stars they claim to be is undeserved. The room was barely furnished and whatever furniture they had have seen better days. The bathroom is just about serviceable and why would anyone... More

Was this review helpful? Yes 2
 
 
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Additional Information about Swiss Residence

Also Known As:
Swiss Residence Hotel
Swiss Residence Kandy
Address: No. 23, Bahirawakanda, Kandy, Kandy, Sri Lanka
Region: Sri Lanka > Central Province > Kandy District > Kandy
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #33 of 41 hotels in Kandy
Price range (per night): RM274 - 574
Hotel Class:3 star (3*)
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