Its atmosphere and elegance are the features that set this hotel apart from others. Our room - which was lovely and its size was adequate, nothing spectacular but was very clean, comfortable and nicely equipped. But, the charm of this wonderful hotel is in the details.

We had stayed here for 6 nights during our visit to Kandy. This is a boutique hotel in a very quiet location. The views of the river & the dense forest across was serene.The room was very cosy with a nice balcony & a super bathroom. Dinner Buffet at the restaurant was exotic. The tea lounge at the lobby was... More

This hotel offered a fantastic location for our three nights in Kandy. It's views are great and the staff are incredibly friendly and helpful.( my wife took a misstep and fell on the floor) Mss Dinesha came right away and took care of my wife ,She had the barman bring ice right away) The next days she came to us... More

This hotel is actually much prettier than in the photos! I was pleasantly surprised. The buffet was amazing! Our room was nice (not spectacular but very nice!). We stayed in one of the garden terrace rooms which gives you easy access to walk along the river and to the pool. We used http://www.dsltours.com/ for our entire tour of Sri Lanka... More

This is a very nice hotel, we stayed here for 1 night on a tour of Sri Lanka. We were very impressed with the rooms, they are really spacious, clean, and very comfortable and would have loved to stay for a few more nights. We didn't get to use the pool but it looked very nice. We ordered room service... More

This was our second visit to Sri Lanka and our second stop at this hotel. Last time it was still under the Chaaya label (owned by the same group as the Cinnamon ones) and although we enjoyed it, had a good room and loved the location, there were some aspects of it that felt a wee bit lacking. On arriving... More

Great location and decent sized rooms, we understand the hotel has been recently renovated. The open air public arears are fantastic. The food was disappointing we made the mistake of eating in the poolside restaurant which we thought would be less formal for our family than the main restaurant. It lacked atmosphere and was overpriced, we didnt realise the main... More

Fantastic setting overlooking the river, beautiful gardens and pool. Food very good and plenty of choice. Stayed one night and would have loved to have stayed longer. I would definitely go back again if I was to visit Kandy.

The weather in Kandy wasn't great during our time there, but this hotel was. We had looked at a number of options, but definitely made the right choice. Good value for money. Also very good food at the resturants and an incredible breakfast buffet. Nice resort with a great pool, fully recommend Cinnamon Kandy (as all other Cinnamon hotels that... More