We had lunch which was excellent.Surprisingly the restaurant was completely empty inspite of the fact that it was Saturday and peak season time.Service was naturally good as we had no competition.My fish and chips were excellent and I was told by my husband that the trout was equally good and fresh.The diesel fumes were a put off but that's the... More

We had a well equipped large room, with great view. Breakfast was lavish and dining room staff members were exceptionally polite. The hotel has a bit of Victorian charm and is well located. I will stay here again.

Good looking property not the best for couples coz the deluxe and superior rooms have twin beds. A kingsize bed was provided with just the higher cadre room (suite). The twin beds are not comfortable. The staff is pleasant.

Location: walking distance from mall and ridge. A little uphill walk could be of little concern for the elderly. Yet it is the closest, good hotel to the buzz of the mall. Rooms: we checked into three suites for us and the extended family. Wooden, warm, huge. Nothing luxurious about the bathrooms though. Service: excellent. Prompt. Warm Food: occasionally they... More

I will be as critical as always! Great staff/good food. Excellent location. The wood work and lighting makes the hotel very cozy. Isa the food manager is the person you need to get hold of for anything. Annam is the reservations manager to get great deals on your package. Overall it is a wonderful experience. The entire staff is very... More

It was a pleasure to stay at clarkes for 5th 6th may 2013 Greatest advantage being its location right on mall road, it saves time and taxi expenses Great hospitality and mindblowing breakfast with divine Shimla view

Heritage hotel... But really not apt for family with kids as there is no play area.. V stayed in Suite No. 41 so that's Y there was enuf space.. However No WIFI .. EXORBITANT Room Service Food Charges.. & Very Disappointing to hv no Buffet Breakfast for 1 day during R stay of 3 days & even on the other... More

Very clean, excellent position right at the top of the mall. Unfortunately building work outside the hotel made it noisy in the daytime, but ok at night. No air con so had to sleep with windows open Very good breakfast, try the masala chai Great views across the valley

The hotel is at the end of the Mall, with no assistance getting in/out, although there is a lift half way down the mall. The reception and restaurant staff are great. There is no wifi, despite "wireless internet in all rooms" but reception offers you the use of their computer with a "dongle" which is not acceptable to most travellers/guests.... More