This one is good hotel and i stayed here just prior to leaving for England. The hotel is good one and specifically the food they serve is fantastic. The true seven star property but for some reason not as glorious as i seen five years back. The breakfast they serve is beyond expectations and varieties are worth testing. The staff...
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Beautiful hotel, excellent service, fantastic food, excellent rooms and tight security.
The Westin in Seoul needs to come here and take some lessons.
Highly recommend for business travelers that don't need to be in Old Bombay.
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Dear Guest,
Thank you for taking the time to share with us such a wonderful review on Trip Advisor.
The entire team at ITC Maratha is humbled by your compliments on the service, cuisine, rooms and security.
It is our endeavor to provide our guests with the highest levels of comfort & quality service in a secure environment to ensure...
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This is my third visit to this hotel in the last three years. It seems that the quality of the service has been declining every time, and the hotel seems to be aging much faster than one would think. The central A.C. In public areas other than the lobby is either not working or is turned off, so the hotel...
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Dear Guest,
Thank you for sharing your recent experience with us on Trip Advisor. We have noted your feedback on your experience during your last stay. Your feedback has certainly been considered for us to evaluate our product & service to ensure a positive and superior experience in the future.
On behalf of the ITC Maratha, we look forward to...
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If you want to get away from the noise and dirt of Mumbai then this is a great but expensive hotel.
Nice size room. I had a lovely meal in the Indian restaurant but it was European price level. Will pick you up from airport in a good car.
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Dear Guest,
Your feedback is most gratifying and we are indeed very pleased that you liked the Blend of Victorian ornamentation imbued with Maharashtrian art. The architecture of ITC Maratha is inspired by the Maratha Dynasty.
It is our endeavour to offer our guests the myriad flavours of India through our cuisines and services.
All of us look forward to...
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Spent a couple of weekends at this hotel. Enjoyed the Western and the Asian Pacific restaurant very much. The rooms are big and the buffet area is enormous. no wonder some movies were already filmed here.
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Dear Guest,
Thank you for your valuable feedback. We are gratified that you liked the property.
As for the restaurant experience we always endeavour to offer the very best in the world.
At Pan Asian one can savour the flavours of East Asia and West View - The Grill Room brings you a careful selection of the most exquisite flavours...
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This was my 3rd trip to the ITC Maratha this year.
The service levels this time were excellent and the whiff of Laziness which surrounds this hotel was gone this time. The staff was extremely helpful and you have to give it to their staff for guest recognition. This was impressive!
The best rooms are the ones facing the pool...
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Reviewed 16 January 2012
Dear Guest,
Thank you for taking the time to share such a wonderful feedback on Trip Advisor.
The entire team feels proud to read your compliments.
Your recognition of our product, Food & Beverage and other services are appreciated by all of us. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to...
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Only spent two nights there; however I was impressed and feel no need to look elsewhere on future visits. Several great restaurants, excellent spa facilities, and the most attentive staff I have ever experienced.
I find Indian hospitality to be some of the best in the world, but this place simply brings it to another level. Highly recommended, and very...
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Dear Guest
We are humbled by your gracious compliments. We are delighted to know that you had a pleasant stay with us.
We are glad that we could make your trip memorable. My team and I look forward to welcoming you back at ITC Maratha
Best regards,
D Kavarana
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I visited Mumbai for holiday, considering Mumbai is a red alert city, so I was bit scared, found about itc maratha hotel.. What a hotel to be, 5 min away for the airport by taxi, hotel from the city is just 30 min drive by local taxi or you can take a tuktuk, welcoming experience was worth, garlanding flowers traditional...
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Dear Guest,
Your feedback is most gratifying and we are indeed very pleased that you liked your stay at the EVA room - a wing specially dedicated for the Single Lady Travellers at ITC Maratha. It is our endeavour to offer our guests the myriad flavours of India through our cuisines and services.
All of us look forward to your...
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The staff were warm and welcoming as all other ITC hotels, the breakfast quality and service was as good as last time, but strange smelling carpets in my room was an irritant. The staff tried to help by putting fresheners but I think heavy carpet in a tropical climate that too in a city with a sea is a bad...
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Reviewed 20 November 2010
Dear Guest,
Your feedback has been most constructive in allowing us to better our services and thank-you much for the same. Following this, we are ensuring that our services and product quality further enhances, in order to meet the needs and requirements of our guests and service them better.
We look forward to welcoming you back at ITC Maratha
Warm...
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I liked the lobby and breakfast area but not the rooms.
Looking at the lobby you feel that you would get a better quality room which you dont.
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Dear Guest,
Thank you for sharing your recent experience with us on tripadvisor. I would like to inform you that refurbishment of rooms and other areas of the hotel is a continual process.
On behalf of ITC Maratha, we look forward to welcoming you back to our warmth and indigenous hospitality in the near future.
Warmest regards,
D Kavarana
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