I stayed here for 6 weeks whilst working in Mumbai. The staff at the hotel are friendly, welcoming and accommodating. The food is of excellent quality.
There is an advert on the side of the hotel, which says something like, you'll forget why your there... with a man in a business suit. The hotel really was an oasis of calm...
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suggestions
Bed Side Tables corners are SHARP.
Curve is Beauty, try to modifie.
Very good Hospitality compaired to Domestic airport 5* Hotels.
Done calls attended with full of Energy.
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I am delighted that my team members made your stay a notable one. Thank you for your valued feedback.
We have taken note of your feedback about the tables. We had undertaken a comprehensive renovation of the hotel four years back in order to match the ever-changing and contemporary requirements of guests. However, we will keep your comments in mind...
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Stayed here for a weekend in February 2012. very conveniently located for people arriving fromt the airport - both domestic and international. The rooms are spacious and well decorated - contemporary and chic interiors. Bathroom is well equipped with all amenities. We used the gymnasium which we found to be excellent and the trainers were helpful too. The swimming pool...
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Pros :: Very close to the International Airport.
Great Service (like all Leela properties). Have to admit that the service at Leela properties is absolutely heart warming. From the drivers to the bell boys to the front desk, everyone is polite and ready to assist & indulge in small talk.
Very nice restaurants & pubs (although the pub closes at...
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Thank you for taking the time to review our property. I am glad that the team, our culinary offering and our all-new BMW fleet met your exacting standards and were helpful in making your stay with us comfortable.
As a 25-year old property that was the first to come up in North Mumbai, we offer various categories of rooms. May...
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I returned to this hotel after 24 years because I wanted a hotel close to the airport. I was pleasently surprised. The quality of the service in all outlets was fantastic. The courtesy, kindness, going out of the way to wow and delight a guest is the hallmark of this hotel.... The building get up of the hotel is not...
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We are privileged that you chose us even after 24 years - and that too as we get into our 25th year of existence. Thank you for all your thoughtful words about my team members.
We hope to create a wonderful experience for your loved ones as well on your next visit.
Best Regards,
Biswajit Chakraborty
General Manger.
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I stayed at the leela with my partner and our 6 month old. She was travelling to India for the first time and being june was really apprehensive as to what she was going to expect. Being from India, I had prepared her about the heat in india during that period. I had booked a club room as I always...
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Thank you for the glowing feedback about my team.
I am glad we could make your wife’s first trip to India with you and your little bundle of joy a memorable one, and will be happy to be of service should you choose to revisit memories this year too.
An ‘oasis’ is exactly what we offer here at The Leela...
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I am not a happy camper! I am trying to get in touch with this hotel to make changes and what I have is my comfirmation number for the IHG -Priority club etc. They have informed me that this hotel is NO LONGER part of it!! Unfortuately that is the only number that I have!!
I have not traveled yet.
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This is the first time that we stayed at the Leela, it was short but the hotel was great. It is situated very close to the airport and is not far from the Bandra, Khar, Santa cruz or Juhu area. The staff were very helpful and courteous.
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It is great to learn that you were delighted with your first experience at The Leela Mumbai. Thank you for your thoughtful words about my team.
We hope to meet you soon again.
Regards
Biswajit Chakraborty
General Manager
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This is a pamper house where the staff is highly trained to pamper you as much as possible. Excellent service across all levels of staff (from concierge to house keeping) always very warm and welcoming. Stayed for 4 nights and it was overall one of the best hotel stays so far. Just one bad experience at late night, due to...
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Thank you for sharing your valued feedback with us and appreciating our services. We strive to personalise the stay of each and every guest who stays with us across our 392-room property. I apologise that we were unable to do so during your experience with us.
We pride ourselves on our guests thinking this is your home away from home,...
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The Leela Hotel is House of Hospitality, Warm Welcome, Give great respect and honor to their valuable Guest, either they come for Business or leisure, fresh & well cuisine food, very polite and well mannered staff, The Leela was my second home during Business in India from 2000 to 2004 and now again in 2012. The Hospitality and Services of...
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It gives us immense joy that you had a wonderful experience during your stay at The Leela Mumbai. I would like to thank you for your kind words about my team members.
We are privileged to be your hotel of choice every time you visit the city. I would appreciate the opportunity of meeting you on your next visit. Please...
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