Having stayed at his hotel 3 time a year over the last 2 years I have to say I am always satisfied. I have only stayed at the Taj Bandstand one time and I prefer the ITC Grand Central for its location and good service. The Hotel is of the grand old style and the rooms not as modern as...
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After having spent more than 150 night in ITC Grand Central during last year I still remain surprized by the standards offered by the Hotel. Really confortable and familiar with all the facilities to get a business trip more easy than possible. I can definitively suggest this place to any business man in particular for the central position of the...
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Dear Valued Guest,
We thank you for your gracious compliments. We are delighted to know that you had a pleasant stay with us.
We are glad that we could make your trip memorable. It is a continuous endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service. Do expect enhanced levels of commitment on every...
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We stayed in Sheraton in our first night in India. It was a great choice because Mumbai seems very chaotic and a little scary at first sight (and second too :)). When I looked the city from my room I felt that I was inside a bubble.
In the next days I dreamed about the Sheraton bathtub, potable water and...
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Dear Guest,
Thank you for taking the time to share with us such a wonderful review on Trip Advisor.
It is heartening to note that our services provided by the team were appreciated. It was our pleasure to have been of service to you. It is our endeavor to provide our guests with the highest standards of comfort and quality...
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9 months after previous visit, not much change, very good service, equipments have been upgraded in the gym (which is by the way very bright with natural night... don't feel like running in a cave!).
Will give 4 not 5 because:
- after 10 nights and a bill of more than 100K rupies setlled in the morning, I came back...
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Reviewed 1 August 2011
Dear Valued Guest,
Thank you very much for taking the time to post a review of our hotel as your feedback has been most constructive in allowing us to better our services.
We have noted your kind comments and appreciation of our gymnasium at Kaya Kalp-The Spa.
I have also taken serious view of the feedback on Dublin and the...
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l trained for many years at the nearby KEM hospital. The area around KEM is great to hang out with fellow doctors enjoying a cup of tea in the wee hours of the morning. 5 Rupee was a splurge then. Even adjusting for inflation I was not comprehending as to how could a hotel in that area could cost so...
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Dear Guest
We thank you for your gracious compliments. We are delighted to know that you had a pleasant stay with us.
We are glad that we could make your trip memorable. It is a continuous endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.
Thank you once again for your recognition and we...
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ITC Grand Central, i love this hotel, i have been traveling to the Mumbai City, every week after week, month after month since last two years... i had stayed in almost all the hotels in the city.. but 98 % of my stays were at ITC Grand Central..the whole credit for my stay at ITC goes to nothing but to...
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Dear Guest,
Thank you for taking the time to share such a wonderful feedback on Trip Advisor. Your feedback is most gratifying and we are humbled by your gracious compliments.
It is always our endeavor to create a memorable experience — from the moment you step through the door till we bid you a fond farewell. We thank you for...
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I travel very often to Mumbai - arriving late at night usually after a full day of work. The moment the taxi turns into the drive-way, and the doorman opens the door, I feel relaxed. The reception is warm and welcoming, and I am accompanied to my room with consideration of a "host" taking care of me. It's really the...
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Dear Guest,
Thank you for taking the time to share such a wonderful feedback on Trip Advisor.
Your recognition of our food and beverage, rooms and services, are appreciated by all of us.
It is a continuous endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.
Thank you once again for your recognition and...
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The rooms and open areas were well appointed but service inconsistent, from superb to slightly surly. More of a resort, with several good restaurants and amenities. However, be warned that the location is very difficult. There's nothing close by and when I ventured out to find an ATM around the corner (there was no ATM at the hotel when I...
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Dear Guest,
Thank you for sharing your experience with us on TripAdvisor. We have noted your observations; your feedback has been most constructive in allowing us to better our services.
We request you to note that there are a few ATMs available in close proximity to the hotel. The International Travel House located at the hotel provides rental car and...
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We stayed 10 days over a two separate weeks during out visit to Mumbai April 2012. In addition we upgraded (paid more) the second week to get access to their lounge located pn the top floor. The service was good, not excellent and very spotty. The rooms were clean but outdated. In this age of Apple you would think that...
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Dear Guest,
Thank you for sharing your recent experience with us on TripAdvisor. Your feedback has been most constructive in allowing us to better our services.
We have noted your observations and are addressing the same and apologize for the inconvenience caused. Please consider this as an exception to our normal high standards.
We look forward to your next visit...
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After getting the 18 hour train journey from Jaipur, we thought we deserved a nice hotel in Mumbai! Hotels in Mumbai are all quite expensive, and although it was pricy we stayed here for 1 night. The hotel is very striking inside, large and decadent, and the staff were all fantastic. We were shown to our room and offered complimentary...
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Dear Guest,
Greetings from ITC Grand Central, A Luxury Collection Hotel, Mumbai!!
Thank you for sharing your recent experience with us on TripAdvisor.
We are very happy to learn that your stay with us was enjoyable at the EVA floor dedicated to single lady travellers and your comments on the breakfast and the in-room amenities. We look forward to welcoming...
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