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Ramada Powai

4.0 of 5
Saki Vihar Road | Before Nitie, Powai, Mumbai (Bombay) 400087, India
Hotel amenities
Ramada Powai
Ranked #65 of 358 hotels in Mumbai (Bombay)
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158 reviews from our community

Traveller rating
    39
    71
    28
    13
    7
See reviews for
Families
16
 
Couples
20
 
Solo
29
 
Business
106
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
2 reviews
1 of 5 stars Reviewed 22 May 2013 NEW

I started staying in this hotel from November 2012, every month on an average 2-3 days till May. Not only the service is getting worse, it seems like the staff is appreciated for picking up conflicts with guest & arguing too. In the recent stay ( May 14-16) in the hotel , I had 3 terrible experience 1. A verbal... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
24 May 2013

Dear Valued Reviewer Warm Greetings from Ramada Powai Mumbai! Thank you for your valued feedback.I am deeply embarrassed and sincerely apologize for not meeting up to your expectation and the shortcomings during your stay at Ramada Powai.I have therefore taken up these specific instances with our management and accomodation team. We are also reviewing our internal processes to ensure that... More

Mumbai
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 April 2013

I stayed for 2 days. On 2nd day my room key was not working. They told me that i kept key alongwith my mobile. Later found that that was not reason. Then told that charge is not there in lock. That was also not the reason. Then they opened manually. For this i waited outside my room for 28 minutes.... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
29 April 2013

Dear Guest Thank you for sharing your detailed feedback with us on TripAdvisor. Whilst we are happy to note that you have enjoyed the spa staff service and the hotel, it is distressing to note that you had to face the challenge of key not being working & waiting on the second day. Please accept my sincere apologies for the... More

New Delhi, India
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 April 2013

I stayed in Ramada Powai on my business conference. The rooms are good, housekeeping staff is really good & efficient. Food is really good, location is treat for eyes in Mumbai that overlooks hilly rocks & is peaceful. Only trouble is Mosquitoes.

Was this review helpful? Yes 1
RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
29 April 2013

Dear Guest, Thank you for your valuable feedback. Whilst it is a pleasure to know that you liked the hotel and the services, your concern about the the mosquitoes in the lobby have also been addressed by us. We do try and keep a tab on the mosquitoes, but unfortunately, last 4 weeks have seen a huge amount of breeding,... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 March 2013 via mobile

Enjoyed my stay. Room was well-equipped & clean. Nice lobby for meeting visitors. Good restaurant. Check-in was quick. Did not like the fact that they wanted to hold on to our passports for copying since the receptionist did not have access to the copier. Bell hop got us a cab for international airport at an inflated fare. Overall experience was... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
5 April 2013

Dear Valued Guest, Thank you for sharing your feedback with us and for staying at Ramada Powai Mumbai. We are glad that you had an overall pleasant stay with us and are very pleased to note your appreciative comments on the hotel facilities and the service provided by our staff. The issue with regards to passport copying had been resolved... More

1 review
2 of 5 stars Reviewed 23 March 2013

1. Billing and coordination issues - they always have billing issues. Have never gotten a bill correct the first time. 2. Service issues - When you complain on something, specifically on ammenities, you'd have to follow it up at least twice before it gets done. 3. Food - free breakfast is ALWAYS the same! I've been staying here for more... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
25 March 2013

Dear Guest, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at Ramada Powai, Mumbai is disappointed to know that your expectations were not met. I have personally looked into this matter and also shared your valuable feedback with the relevant teams & management .We would like to assure you... More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 March 2013

Upon first glance, the rooms appeared to be quite nice. After awhile, it became apparent that both my coworker's and my own room were swarming with mosquitoes. I brought this to the attention of management and they gave me a plug in device to deter the mosquitoes but it did not work. During my time in Mumbai, I stayed at... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
21 March 2013

Dear Valued Reviewer Warm Greetings from Ramada Powai Mumbai! Thank you for your valued feedback. The comfort of our guests is of the highest concern to us and in regard to the problem of mosquitos, we have engaged the services of the country’s most prevalent pest control company in order to assist us in combating the external environmental issue of... More

1 review
2 of 5 stars Reviewed 19 March 2013 via mobile

Staying here for 2weeks for business trip. Hotel looks normal, hotel room is abit old due to less maintenance, never really perform house keeping for me, never change my bedsheets eventhough I asked. Toilet never really clean and never replenish those utilities after 1week of my stay. Breakfast everyday same and only change menu by changing abit of cooking style.... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
20 March 2013

Dear Guest, Thank you considering our hotel for your stay in Mumbai. Your feedback is valuable to us. The entire team at Ramada Powai, Mumbai is disappointed to know that your expectations were not met. I have personally looked into this matter and also shared your valuable feedback with the relevant teams. We would like to assure you of a... More

Mumbai
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 20 January 2013

We did not go for a weekend retreat; alas we stayed there as part of a residential training. That it was an equally enjoyable experience as the former goes a long way to establish the credentials of the hotel in hospitality and service. During the day all we wanted in the training hall was immaculately laid out; the evenings were... More

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See 3 more reviews by JumboMumbai for Mumbai (Bombay)
RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
22 January 2013

Dear Guest, We would like to thank you for choosing to stay with Ramada Powai Mumbai during your recent visit to Mumbai and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the facilities available at the hotel and the service provided... More

Edinburgh, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 20 January 2013

I have rated the stay excellent but I have serious issues that this hotel needs to look at and these issues are not what I have come to expect staying at a Ramada property. Ok first the good things, the room was spacious, clean and well presented and furnished to ramada standards, big bed air conditioning and a large clean... More

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RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
22 January 2013

Dear Trip Advisor Member, Thank you for taking the time to give us your feedback of the hotel and its services. Whilst I’m glad that you liked the travel arrangements & room upkeep.I regret to note the inconvenience caused to you on account of the reception & dinner experience. With regard to your comment on the food quality, please feel... More

India
1 review
5 of 5 stars Reviewed 18 January 2013

Hospitality was good. Staffs are well behaved. food was excellent. It is ideal place of staying. It is nearer to my office. Rooms are well decorated. Dining experience was good. Hotel has a good swimming pool and Zym. Experience was beyond my expectation.

Was this review helpful? Yes
RamadaPowai, Front Office Manager at Ramada Powai, responded to this review
22 January 2013

Dear Guest, Thank you for choosing Ramada Powai Mumbai as your choice of accommodation and for posting a brief review regarding your stay. It is very pleasing to note that you had a comfortable stay with us and enjoyed the hotel and its facilities. Your appreciation for the friendliness and assistance of our staff is most encouraging and it gives... More

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Additional Information about Ramada Powai

Also Known As:
Ramada Powai Hotel Mumbai (Bombay)
Ramada Powai Hotel
Ramada Plaza Palm Grove Mumbai
Ramada Palm Grove Mumbai
Ramada Hotel Palm Grove Mumbai
Address: Saki Vihar Road | Before Nitie, Powai, Mumbai (Bombay) 400087, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotels in Mumbai (Bombay)
#37 Business Hotels in Mumbai (Bombay)
Price range (per night): RM328 - 516
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to the abode of hospitality, a perfect place for all individuals, business or leisure where your expectations are always superceded. Ramada Powai offers 134 elegantly furnished guest rooms including exquisite grand suites featuring panoramic view of the lush green valley and the lake. Suites, Deluxe Rooms, Superior Rooms, Handicap Rooms, Smoking & Non-Smoking Rooms. The Rooms are much more spacious than standard hotel rooms. They have larger beds and are fitted with the finest en-suite amenities.Ramada Powai Hotel & Convention Centre also offers wide variety & array of choice MICE activities including from residential conference;Wedding events;product launch,etc.We are first hotel in India to serve ZERO TRANS FAT FOOD;also we have swimming pool which is chlorine free (as Ozone generators to filter & clean the pool).Located 6 kms. from the International Airport and 10 kms from the Domestic Airport the property is conveniently located near Hiranandani Gardens, SEEPZ, Bombay Exhibition Centre, NSE Grounds, L&T and MIDC . ... more   less 
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Ramada Powai
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