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Shangrila Regency

21, Gandhi Road | Opp:Bethany School, Darjeeling 734101, India
Hotel amenities
Shangrila Regency
Ranked #8 of 74 hotels in Darjeeling
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181 reviews from our community

Traveller rating
    70
    82
    15
    8
    6
See reviews for
Families
55
 
Couples
80
 
Solo
7
 
Business
10
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Mumbai (Bombay), India
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 9 June 2013

I'm truly stumped. Like a host of others, my wife booked this hotel after looking up reviews (the Hotel proudly puts up a frame of your rating - reduced my image of Trip Advisor) The imagery created and the reality are vastly apart. Most importantly the infrastructure & maintenance is lousy. Take stock of this: 1) We were there from... More

Was this review helpful? Yes 3
Ranjan L, Owner at Shangrila Regency, responded to this review
10 June 2013

Thanks to sachin_kamat for taking the time to post a review on this site. Of course we always welcome feedback and try to act upon it wherever possible. However we must take great exception to this guest's comments. During the period of his stay there was an inclement storm in Darjeeling which created a land slide that took out the... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 8 June 2013

After we returned from our trek, we stayed in a deluxe room (3rd floor) at Shangrila Regency for four nights. Before our trek, we stayed at its other hotel, Hotel and Restaurant Shangri-la for three nights (see review). Our room, which faces the busy Gandhi Road, provided a superb view of the mountain ranges on two of the four mornings.... More

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See 2 more reviews by Travel_1-plus-1 for Darjeeling
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2013

Shangrila Regency is a very pleasnat place to stay. The service is very good, and the staff very helpful - especially the lady at the reception, and the other gentleman there on the night shift. They go out of their way to help the visitors. It is very close to the main market area though not in the mall itself.... More

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1 review
4 of 5 stars Reviewed 23 May 2013

We stayed here for 3 nights with two kids and loved our stay. It did not feel like a hotel but really felt like a home. The staff here is very warm and helpful, going out of the way to assist you. We stayed one night at the 3rd floor but moved for the rest 2 nights to the attic... More

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Upper Valley
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 May 2013

We stayed then in the family suite booked through Stayzilla.com. The overall experience was very satisfactory. The rooms were clean. Location is also very good. The overall service is also very good. If at all there is any negative feedback it would be that the room we were given was on 3rd floor and if they could do anything about... More

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See 6 more reviews by mmurarka for Darjeeling
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

Most hotels were booked in darjeeling,when I suddenly came across this hotel.It is conveniently located,and is quite a cosy little place to stay in.its not particularly luxurious but offers all basic comforts.The breakfast is good,and so is the I house food from the restaurant.The attic rooms were the only ones available,and though a little small in size,were comfortable and clean.The... More

Was this review helpful? Yes 1
New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 April 2013

Stayed for 3 nights, this was one of the best hotels in all of India. As has been said before, the location is brilliant, close to Chowrasta, the Mall and some great food places (Kunga and Dekeling). The rooms are clean and well sized and beds very comfortable. Remarkably this was one of the few hotels in India where everything... More

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See 3 more reviews by SanjayNewZealand for Darjeeling
Calcutta, West Bengal, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 April 2013

situated at 5min walking distance from the mall, this hotel offers good accommodation experience. we were 3 families together and got rooms in 3 different floors. rooms were small but had good decor and very clean. apart from the top most floor, no other floor offers view of the mountains. there is a mini bar at the top floor restaurant... More

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Northborough, MA
Top Contributor
87 reviews 87 reviews
22 hotel reviews
Reviews in 41 cities Reviews in 41 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 12 March 2013

I cannot imagine staying at a nicer place for our 5 nights in Darjeeling. The location is perfect: conveniently located to the main drag (The Mall and Chowrasta), but a little off the beaten path. The rooms are nicely appointed, but the bathrooms are a bit dated. The beds were comfortable, and the views from the balconies were phenomenal. We... More

Was this review helpful? Yes 1
See 2 more reviews by LeslieRMH for Darjeeling
Gurgaon, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 March 2013

we visited this place in March and it was a good time to be considering the season didn't begin yet. We preferred the attic room (502) which offers a beautiful view of the Kanchenjungha. The services were prompt thanks to the ever smiling Samuel and Nima. If you are planning on a trip here and seeking value for money, Shangrila... More

Was this review helpful? Yes 1
Seven Seventeen
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Additional Information about Shangrila Regency

Also Known As:
Shangrila Regency Hotel Darjeeling
Shangrila Regency Hotel
Regency Hotel Darjeeling
Regency Hotel Shangrila
Address: 21, Gandhi Road | Opp:Bethany School, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Room Service Suites
Hotel Style:
#6 Family Hotels in Darjeeling
#10 Romantic Hotels in Darjeeling
Price range (per night): RM69 - 180
Official Description (provided by the hotel):
With the views of the Kanchenjunga from the rooftop lounge, reputation for friendly staff and quality accommodation Shangrila Regency represents good value for money. All the rooms have en-suite bathrooms. Rates are for two people sharing and include breakfast. We have our own high quality cars that can be booked in advance to pick you up from the airport/station as well as for tours and onward travel. ... more   less 

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