I spent 4 days on a business trip at Sapphire Suites Kolkata. The rooms are neat, compact and clean. The bed is very comfortable with clean soft lines and ample pillows. The bathroom is neat, clean and faily spacious with good Roca bath fittings. Slight chipping on the wall tiles but nothing major. THe a/c is very very good. The... More

We had a group booking and none of us were happy about the experience. While the rooms looks good, but the service levels is horrible. We ordered food as part of room service at 1:30pm ( after having skipped breakfast because of travel )...after repeated follow-up and shoutings, the food was served at 3:30pm. A simple hot water issue..they took... More

If you want to go to Kolkata to buy cheap things, that is the place to stay! But, if you want basic services, forget it! We stayed in this hotel for 10 days. We were given a room in the front part of the building. It was not possible to sleep properly due to the clock tower of the Market... More

I was been there during May 2-4,2013 on a family Trip, the only Advantage is the location, well located in the market area, apart from it, nothing special about it as describe on Trip Advisor reviews. The Room does not have a Fan, and during my stay the central AC was under maintains, also being central AC, it takes hell... More

Stayed there from 11th April to 14th April this year. Booked the hotel based on TripAdvisor reviews & the location.Went there with my wife & 5 year old son. Apart from couple of small glitches, my stay was pleasant at Sapphire Suites. We went there for shopping & the location is a shopping paradise. All that you need is within... More

I booked this hotel based on the trip advisor rating of 4/5. But the hotel did not meet my high expectations set by tripadvisor. Good things first. It is located in New Market, which is a wonderful market for people looking for good bargains on Apparels, footwear and other accessories. The good things end there. Rooms are not great in... More

Sapphire suites was an unexpected pleasant surprise.I booked the place for some friends visiting Kolkata.The service and cleanliness of the hotel was impeccable.A special mention about its central and convenient location.Kolkata's heritage,New market is just next door to the hotel and its a shopper's delight.The Indian cuisine served at the hotel is quite a favourite and a must have. Overall... More

we were shown a room which reeked of smoke and powerful room freshner resulting in a very nauseating odor. we refused to stay there. however the staff quickly aired another room and replaced the bedsheets and we stayed on. so they get an A for customer service. overall we liked staying in this centrally located hotel in New Market area.... More

I live in USA and booked a room for my elderly parents for a day. They got into some visa issues with British embassy and my sister & I had to send emails to my parents with more documents so that they get their visa. The hotel staff named Santosh took utmost care to pass it to my parents and... More