This hotel seems to have potential but with a few flaws, unless you are given a corner suite, like mine, which is really comfortable and good. The flaws are such as a universal remote control for the TV that never works, lack of proper attention from from desk clerks(I asked to change the remote and only after repeated requests, after... More

I'm a true customer from accor hotels !! sofitel, mercure,pullman, ibis, etap(in france) ! This property in Recife is one of the worst of all that i have stayed !! absurd !!! let's begin... 1 - extremely noisy air conditioner - no sleep 2 - only one air conditioner . living room was at sun temperature !! impossible to stay... More

I got a huge promotion from Accor then I got a room for a weekend but I was a bit afraid about this hotel due to all the bad reviews I've read here and elsewhere. So, let's see: Yes, it's clearly below Mercure standards. Yes, the air conditioning in the bedroom is too noisy -- my wife had problems to... More

This hotel is not worth its price. First, at your arrival you will be spanked (almost physically) by the guy that stay in the front of the hotel. This beast guy is from a beauty saloon located at the side of the main entrance. He will ask if you stay in the hotel or will use saloon services. If it´s... More

The rooms are roomy, everything you´d expect is there, but the hotel needs to be renovated. It´s not a Mercure as I find in most places. Not that I disliked it completely, it is the value thing ! More

Staying in the Mercure Navegantes was my best option in Recife. The hotel is in a good area in the city and near the local where I needed to go every day. Besides that, there are a lot of restaurants and bars in the neigbourhood. More

I am an acrchitect and the rooms are in a 90`s style not in a good shape. The lay-out don't works well, the kitchen kills the space without use for it. The wardrobe smells very bad. The room smells very bad too, it is the welcome smell, it's terrible... The air condicioned system are noisy and shold be on all... More

There's no better place for the price in Boa Viagem. I've been there 3 times and it's an almost perfect hotel! Great value for the price!! More