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All 9 Foley hotels

BEST WESTERN Riviera Inn

1504 South McKenzie Street, Foley, AL 36535
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Ranked #5 of 9 hotels in Foley
Most recent review
4 of 5 stars Reviewed 28 May 2013
dianemms Lacombe, Louisiana
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22 reviews from our community

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Traveller rating
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Lacombe, Louisiana
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

We paid for 2beds and only got 1. The room was good not enough towels and did not have a blanket. The pool was good but the breakfast buffet needs to have different food added.the staff was friendly and willing to try to help. When I got the receipt it had my name,confirmation number and a totally different amount that... More

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review
30 May 2013

Thank you for taking the time to leave a review. I hope you enjoyed your stay here at the Best Western Riviera Inn. I would like to take the time to first thank you for choosing us for your lodging needs. I did get a chance to also review your other responses left on third party sites and our Medalia... More

Carrollton, Alabama
1 review
4 of 5 stars Reviewed 24 April 2013

Review collected in partnership with Best Western

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review
26 April 2013

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Childersburg, Alabama, Usa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 April 2013

The room was very, very nice and clean. I had never stayed at a Best Western, but was surprized. The service was good but breakfast was just ok, it beats nothing. Waffle, cereal and yogurt,muffins. Good

Review collected in partnership with Best Western

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review
11 April 2013

Thank you for choosing Best Western Riviera Inn for your lodging needs. My team members and I appreciate your positive feedback and hope you will come back to see us again real soon. Once again thank you for staying with us here at the Best Western Riviera Inn. Conrad R. GM 251-943-8600 More

Effingham
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 March 2013

I stayed 4 nights and was completely satisfied with the room and consider it an excellent value. From making reservations to check out the staff was excellent. I made an extension to the original reservation. That required a change in rooms and the staff found one near my first. All the basics of the room were covered: everything I touched... More

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review
24 March 2013

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time... More

York, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 March 2013

When I checked into this hotel, I specifically asked again to confirm my reservation for a nonsmoking room. "Yes, it's nonsmoking," she replied. As soon as I entered the room, I smelled smoke, went immediately back to the office and was told that it is a nonsmoking room. Perhaps as of that morning, but not for any longer! She offered... More

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review
23 March 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. All but five of our rooms here at Best Western Riviera Inn are non-smoking. During this month of March we get a lot of visitors for spring break and time to time they will break our policy of smoking in a non-smoking room. Guest... More

Travellers are raving about these Foley hotels

Montgomery, Alabama, Usa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 February 2013

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Conrad R, Manager at BEST WESTERN Riviera Inn, responded to this review
16 March 2013

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Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 9 February 2013 via mobile

Hotel is ok. We stayed one night and that was enough. Room was clean and size was decent with fridge and microwave. Breakfast was the bare minimum. The hair dryer hardly worked, I had to hold it directly on my hair to feel the air. Location was good, close to the middle of town and the outlet mall.

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Conrad R, Manager at BEST WESTERN Riviera Inn, responded to this review
16 March 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again, as we have... More

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 16 September 2012

was just okay would have preferred a hotel closer to the beach. Coffee was terrible. Had trouble with getting waffle maker to work on last day. Beds were comfortable. We were short towels qnd had to go to office to get them ourselves instead of them delivering to the room.

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Birmingham, AL
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 21 July 2012 via mobile

Stayed here on a quick trip to the beach. Stayed in town for shopping. Not far from beach. Price decent, but expected interior entry. No adjoining rooms, but got side by side due to traveling with my Mom and kids. Nice location for shopping n dining

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Picayune
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 22 June 2012

We stayed for a couple of nights here on a summer getaway. The room was clean and beds were comfortable, and the hotel is only about ten minutes from the beach. The pool is a little small. but we came for the beach, so it really didnt matter to us. We will definately stay here again.

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Additional Information about BEST WESTERN Riviera Inn

Also Known As:
Best Western Riviera Hotel Foley
Best Western Foley
Address: 1504 South McKenzie Street, Foley, AL 36535
Phone Number:
Region: United States > Alabama > Foley
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Foley
Price range (per night): RM301 - 610
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