I've always been a fan of Hampton Inn, but this experience has forever changed me from being a regular customer. NEVER AGAIN! Checked in during a long ride home in March 2012. Starting out, although they quoted the room rate of $99, by the time we paid fees and taxes and more, our bill was over $130. At Hotels.com, they... More

Although fairly new or recently redecorated, you'll find your basic Hampton Inn here, in a northern suburb of Birmingham. That means it'll be run by pleasant, friendly people; it'll be clean, quiet, safe and up to the Hilton property Hampton Inn standard with the usual "hot breakfast" that is a variation each day of an egg dish and waffles you... More

We came across this Fairfield Inn after a HORRENDOUS day of flying issues. We were trying to find some place that would take our United accomodation voucher, and the front desk worker, at 11pm this night in August, 2011, spent 45 minutes for us trying to figure out if they could take it. He called all his supervisors, called the... More

I could not believe it. They charge you 19% tax! Go to another hotel and save yourself $20. More

We were traveling from Florida to Kentucky for the Memorial week-end, fully expecting the travel crowd. We always stay at Hiltons, but this time we thought we would stay outside of Birmingham to avoid the rush. The minute we walked in the Hampton we were greeted with friendly service and 5 star cleanliness. The place is located in walking distance... More

we checked in quickly and easily. Great hotel and excellent staff ..they were super friendly and accomodating. They allowed us to stay 2 extra hours so the kids could swim. The breakfast was great and we thoroughly enjoyed our stay here. More

Two of my employees stayed at this hotel for training. The billing was in-correct and I questioned to Assistant Manager about the corporate Rate. He stated I was not on the account and that he wanted to talk to AP. AP sent him back to me since I approve the travel. After that he was back stepping and wanted to... More

Unlike others, I didn't experience the personal service that seems to define this hotel. A young guy with little personality checked me in; there was no mention of my HHonors status. Rooms at this property have received what can best be called a half-renovation. Carpets are new and look good, and beds are comfortable and well-made. But other furniture is... More

my wife and i had the pleasure of staying at the hampton in fultondale al. for a jeep ride at grayrock. what a pleasant and friendly staff & miss deanne the manager. It would be wonderful if all hotels were this nice. thank you and your staff. glenn wendy More