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Residence Inn Birmingham Hoover

3.0 of 5
2725 John Hawkins Parkway, Hoover, AL 35244
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Residence Inn Birmingham Hoover
Ranked #3 of 8 hotels in Hoover
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69 reviews from our community

    Trip type
Traveller rating
    47
    13
    6
    0
    3
Date Rating
Gainesville, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 May 2013 via mobile

I traveled to Alabama for a graduation. We stayed in Hoover near family. The hotel was very convenient. It was nice and I really liked the layout. My son had his own space while we had a private bedroom. There was a nice kitchen area and the decor was trendy. The breakfast was good. The hotel staff was exceptional! They... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
17 May 2013

We are so pleased to hear you had a great stay with your family and we could be a part of it. It is so uplifting to our associates when they receive positive feedback from our guests. Thank you, for taking the time to send us your nice comments and we look foward to seeing you in the future. Sincerely,... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Great location!- close to shopping, dining, etc. Great building!- all one building, unlike other Residence Inn hotels with multiple buildings and external corridors. Great staff!- very cordial with check-in Great rooms!- our 1BR suite was perfectly appointed with an updated kitchenette, and the living area separate from the bedroom joined by a walk-through bathroom. Clean, updated, comfortable, and quiet! We... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
9 May 2013

Thank you so much for the positive feedback. It great hear you enjoyed your stay with us. I can not wait to share your comments with our team at our daily huddle. We look foward to serving you again! Sincerely, Alyssa Stroup More

Niceville, Florida
1 review
1 of 5 stars Reviewed 7 May 2013

Stayed at the Residence Inn Hoover Al May 3-5 and when we checked out my wife left her jewelry in the bedside table. Call back Monday morning to have them hold our jewelry and was told it wasn't there. There was no other guests staying in this room after we checked out. The only people to go into the room... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
8 May 2013

We have received the information regarding your loss. It is our intention to do everything on our end to try and help you recover your items. We take this matter very serious and will continue to follow up with you as our investigation continues. Sincerely, Alyssa Stroup More

Franklin, Tennessee
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 May 2013

Typical Residence Inn. For less then 4 years old it has a lot of wear. Did not find it as clean as I would expect. Surface clean. Shower vent was very dirty for example. Bed is as lumpy as could be-- really time to replace. Solid value and would stay again if need be but not first choice in area.

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
6 May 2013

Thank you so much for your constructive criticism. I do appologize that your room was not up to Marriott standard. We look forward to sharing these comments with our team members to eliminate these problems. Please come see us the next time you are in town so we can "WOW" you again with your accommodations. Sincerely, Alyssa Stroup More

St. Petersburg, Florida
Top Contributor
85 reviews 85 reviews
8 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 16 April 2013

This is a exceptional place to stay if you have to be in the area. Good staff, great rooms. Good location. Being a Residence, it is a little higher than other brands, but if you check, you can get a discount rate at the right time

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AL
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 March 2013

I have stayed here twice in the past. My family enjoys the suite and it is in a great location in Hoover. The rooms are clean and new. I believe the staff is very friendly and helpful. I will most likely stay here again.

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Mississippi
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 15 March 2013

The hotel is a typical Residence Inn, meaning a good night at a good hotel. I had enough points for a room, but I really needed a 2 bedroom to accommodate my family. The hotel was full when I checked in because of the soccer tournament we were there for, and when I asked, the assistant manager was very apologetic... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
20 March 2013

Thank you for taking the time to give us such a positive review. We try very hard to accommodate our guests and I am so pleased we succeeded with you. If we can ever help you again when you are in the Hoover area, just give us a call. Sincerely, Alyssa Stroup More

Hoover, Alabama
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 17 February 2013

We stayed in a Studio Suite,it was enough room for two I wouldn't try anymore than that in this type room. Check in was fast(even though some of the front desk staff lack professionalism). Some touch up work is in order. Noticable scuff marks through out room.Lets not forget the hole in the wall. We did mention this to the... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
18 February 2013

Thank you for taking the time out of your schedule to inform me of areas of needed improvement. I am sorry that you had an uncomfortable night due to the softness of the bed. I will address the mattress, room condition and front desk issues with each department head. Once again, thank you for your constructive criticism as this helps... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 February 2013 via mobile

Let me start by saying that I am a very loyal Marriott customer. I stay almost exclusively at a Marriott property just about every week for work. I have over 590+ nights stayed with Marriott Rewards. This week I was in Birmingham visiting family, and decided to stay here at Residence Inn Hoover. Past stays here have been great, and... More

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Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review
18 February 2013

Thank you for sharing your concerns about our hotel. We are currently working on replacing our recliners as they are very worn. As for the hotel, I agree with you there are some manintenance and housekeeping issues that need to be addressed. I am working with the hotel supervisors to improve our overall appearance, as we will be 5 years... More

Auburn, Alabama
1 review
5 of 5 stars Reviewed 12 February 2013

This was a very nice hotel! My kids, ages 1 and 4, accompanied my husband and myself on this 'family trip' as my 4-year old would say. My kids really enjoyed being away from home and feeling like they were in a castle, lol! The room was very nice. They offered to go pick up groceries free of charge. I... More

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Additional Information about Residence Inn Birmingham Hoover

Also Known As:
Residence Inn Birmingham Hoover Hotel
Residence Inn Birmingham Hoover Hotel Hoover
Address: 2725 John Hawkins Parkway, Hoover, AL 35244
Phone Number:
Region: United States > Alabama > Hoover
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Hoover
Price range (per night): RM353 - 513
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hoover / Birmingham Residence Inn by Marriott hotel is conveniently located just 20 miles from the Birmingham International Airport and nearby attractions including - Vulcan Park, Birmingham Zoo, Civil Rights Institute, Alabama Adventure, and Birmingham Botanical Gardens. Extended stay suites include complimentary Internet, mini-fridge, microwave, and flat screen TV. Additional hotel amenities include complimentary hot breakfast buffet, complimentary parking, pool, fitness center, and meeting room. ... more   less 
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Residence Inn Birmingham Hoover
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