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All 53 Huntsville hotels

BEST WESTERN PLUS Rocket City Inn & Suites

6200 Torok Circle, Huntsville, AL 35806
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Ranked #19 of 53 hotels in Huntsville
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65 reviews from our community

    Trip type
Traveller rating
    27
    18
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    5
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Date Rating
Chattanooga, Tennessee
Top Contributor
90 reviews 90 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

I stayed for a night at this Best Western in June. The outdoor pool was nice and clean. On the smaller side. We enjoyed swimming in it. They had plenty of luggage carts and parking. The hotel is actually in the same parking lot as two nearby restaurants a Longhorn and a Rosie's Curbside. One of those smelled really good... More

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See 7 more reviews by aprilsumner for Huntsville
bwrocketcity, Owner at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
16 June 2013

First of all, thank you for taking the time to complete the Tripadvisor survey. We here at Best Western Rocket City Inn & Suites strive towards guest satisfaction and are disappointed with our staff that your stay with us was unpleasant. I apologize for the problems you had with the showers. Normally all of our showers heads work properly, we... More

texas
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 9 June 2013

This was our second time to stay at this hotel. All is satisfactory except for the internet connection in the lobby. It is the slowest connection on the planet! If you plan to use the internet when you stay here, bring your laptop! It is about 15 minutes from the airport which is why we stay here.

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bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
16 June 2013

Thank you for taking the time to tell us about your experience here at the Best Western Rocket City Inn & Suites! We love to hear that you are a returning guest! We apologize for the guest computer running so slowly. We will see what is causing the computer to run so slowly and fix the problem. Excellent customer service... More

Saint Louis, Missouri, Usa
1 review
5 of 5 stars Reviewed 28 May 2013

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Review collected in partnership with Best Western

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bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
29 May 2013

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wales
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 25 May 2013 via mobile

We stayed here for 2 nights as part of our southern states road trip in May 13, since hubby wanted to visit the space centre, an easy 5 miles away, however if you wanted to be closer, there is a Marriot right next door to the Space Centre. The hotel was easy to find, central for restaurants and shops, in... More

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bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
29 May 2013

Thank you for taking the time to write a review on TripAdvisor! Customer service is a priority here at Best Western Rocket City Inn & Suites. We strive to make sure every guest is 100% satisfied with their stay here. Thank you, Management More

1 review
5 of 5 stars Reviewed 27 April 2013 via mobile

The hotel was absolutely first class. Room was comfortable, modern, and extremely clean. The staff was attentive and cordial. Great customer service, Conrad and Eric are great employees that catered to my every need.

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bwrocketcity, Director of Sales at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
28 April 2013

We appreciate you taking the time to take the survey and giving our hotel such high ratings! Here at Best Western Rocket CIty Inn & Suites, we strive to ensure that every customer is 100% satisfied with their experience. We treat every guest as if they are family. Thank you, Management More

Coden, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 April 2013

Review collected in partnership with Best Western

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bwrocketcity, Front Office Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
15 April 2013

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Broadview, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 April 2013

I agree W/ an EARLIER GUEST about SAGGING Mattresses. CleanBUT SHOWER heads allow only a tickel.Phone lines to desk never worked or WERE ALLOWED to work.Every day given staine (BROWN & YELLOW) face towels(.Front desk appeared t be Polite behine MY back. They stated to SW CUST SERV that I lied about face towels.Picked HOTEL based upon star & award... More

Was this review helpful? Yes 1
bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
11 April 2013

Unfortunately, you cannot satisfy every guest. We went above and beyond to make this guest happy and none of efforts were satisfactory. If you read all of our other reviews, you will see that we strive toward 100% customer satisfation. We would like to thank TripAdvisor for the opportunity to respond back to both poor and excellent reviews, which we... More

Taylorsville, In
1 review
5 of 5 stars Reviewed 25 March 2013

Our room was King bed with hide-a-bed, huge TV. My wife is a breakfast eater. Food was delicious. She was able to bring me a breakfast bar each morning as I'm not a breakfast eater. Service Desk workers were courteous, friendly and knowledgeable. We had an Awesome stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrocketcity, Front Office Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
27 March 2013

Thank you for the positive feedback, we are glad you enjoyed your stay with us and appreciate the business, we look forward to seeing you and your family in the future, sincerely Angela Brown Front Office Manager. More

ALABASTER
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 February 2013

Best Western Plus continues to amaze me. Not sure what standards are mandatory to be a Best Western Plus but they set them high. This one is no different. The staff is great, the property is new, the rooms are good size, the beds are great, the internet is fast, everything is spotless clean. It's also in a pretty decent... More

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bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
8 February 2013

Dear Sir, we are very pleased that you took the time out of your day, which i'm sure it is very valuable, to tell us how we are doing. Thanks you for the great review it is always good to know where we stand against our competitors and we use this as a training guide for our staff in areas... More

Clinton, Mississippi, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 January 2013

We arrived before checkin and the staff found a room for us so we could freshen up before going to see our granddaughters. Knowing that we would arrive back to the hotel late, it was extremely helpful to already have our room and luggage inside.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwrocketcity, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review
27 January 2013

I want to thanks you for your response and anytime you need us we will be here to accomodate all your needs, From the Best Western family. Thanks you for your business. More

 
 
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Additional Information about BEST WESTERN PLUS Rocket City Inn & Suites

Also Known As:
Best Western Plus Rocket City Hotel Huntsville
Best Western Plus Rocket City Hotel
Best Western Plus Rocket City Inn And Suites
Best Western Huntsville
Huntsville Best Western
Address: 6200 Torok Circle, Huntsville, AL 35806
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Huntsville
Price range (per night): RM249 - 299
Reservation Options:
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