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Holiday Inn Express Hotel & Suites Hunstville-University Drive

2.5 of 5
3808 University Drive, Huntsville, AL 35816
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Holiday Inn Express Hotel & Suites Hunstville-University Drive
Ranked #24 of 53 hotels in Huntsville
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43 reviews from our community

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Traveller rating
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Memphis, Tennessee
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 April 2013

Stayed two nights...Check-in was very quick and the front desk staff was very friendly and accomodating. They were happy to provide directions or recommend places to eat nearby. Hotel is less than a minute from I-565 so it was easy to get around the area. Our room was in the "main" building with the lobby down the hall. We had... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
19 April 2013

Dear CRCMTT, We thank you for taking time to post your kind review. Our staff strives to make every guest feel welcome and we really appreciate your recognition of our friendliness and service. Our Express Start breakfast is a feature at Holiday Inn Express and we are glad you enjoyed it. I will be sure to share your kind remarks... More

East Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 3 March 2013

The rooms are clean and comfortable, the staff is helpful and friendly. The breakfast is OUTSTANDING! biscuits and gravy each morning, fresh fruit, excellent coffee, juice, yogurts, cereals, muffins, bread, bagels, etc, something for everyone. I love this place and have stayed here a few times during my business trips to this area. I highly recommend it. The hallways are... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
18 March 2013

Dear ZeeBabester, Thank you for your 5 star rating! We are glad to hear how much you enjoy our Express Start breakfast and appreciate your kind comments regarding our staff and hotel. We are delighted to hear that you have chosen our hotel for your accommodations in Huntsville and thank you for your glowing recommendation. We thank you for your... More

Gainesville, GA
Top Contributor
108 reviews 108 reviews
80 hotel reviews
Reviews in 66 cities Reviews in 66 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 20 December 2012

This is the former Sheraton and they spent big bucks on a renovation and did not include elevators. 100/300 series rooms are ground floor. The breakfast is in building 2 while checking is in building 1. The rooms that you want are the 300 rooms, ground floor where breakfast is served.

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See 5 more reviews by underpressure for Huntsville
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
31 December 2012

Dear Underpressure, We appreciate your favorable marks regarding our rooms and cleanliness but I am sorry that we did not meet your highest expectations. I apologize if our lack of elevator service caused you an inconvenience. Most of the time we are able to accommodate first floor requests made in advance and our staff is always willing to help in... More

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Edmonton
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 November 2012

Service was excellent, happy employees, room clean, location excellent. Nice touch: evening reception. Breakfast super as usual for a hi express. Only problem - crappy wifi. What is it with hotels that's cant invest in simple wifi that bloody well works?!

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
26 November 2012

Dear Gasp262, Thank you so much for your 5 star review! We appreciate your kind comments and I am glad you enjoyed the manager's reception in addition to our other offerings. I am sorry you had problems with the wi-fi and we will certainly take a look at what may have caused the problem. We thank you for staying with... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 October 2012 via mobile

Negatives: Room quite small, very dated facility overall, poor soundproofing, busy hwy location. Positives: Breakfast ample & tasty. Friendly staff.Amenable to late checkout. I expected a little more for the price, and could have paid less elsewhere in Huntsville for the same.

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
18 October 2012

Dear Sojournology, Thank you for your recent stay at our hotel. I am sorry that you did not enjoy your overall experience with us due to your dissatisfaction with our facilities. I do appreciate your kind remarks regarding our breakfast and staff. Our staff works very hard to provide excellent customer service and a clean, comfortable room. I do hope... More

Atlanta, Georgia, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 August 2012

This is actually a nice hotel and I enjoy staying here. There are a few things you should know though. There are no elevators. The rooms numbered 100 and 300 are on the ground floor. Those numbered 200 and 400 are on the second floor. There is a hot and cold breakfast in the mornings and Mon-Thurs a managers happy... More

Was this review helpful? Yes 1
See 3 more reviews by Lee M for Huntsville
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
27 August 2012

Dear Lee M, We appreciate you taking time to review our hotel and thank you for your comments. I am glad to know that you were able to enjoy the amenities of our hotel and appreciate you sharing your observations for others. We thank you for your recommendation and I hope we have the pleasure of serving you again. Sincerely,... More

Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 August 2012

Every staff I encountered....front desk, van driver, wait staff, maintenance...were extremely friendly and helpful, and genuine, not just putting on a good front. The room was comfortable, and the courtesy van was very convenient!

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
9 August 2012

Dear MMHutch, Thank you for your extremely kind remarks regarding our hotel staff. I will be sure to share your comments with our staff as I know they will appreciate them as well. We are glad to know you enjoyed your stay with us and hope we can share our hospitality with you again soon. Sincerely, Charles Guice General Manager More

1 review
4 of 5 stars Reviewed 10 July 2012 via mobile

Love the breakfast, bathroom smelled but staff moved us to a different room quickly! Pool clean. Easy check in and fast checkout . Restaurants close by!

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review
9 August 2012

Dear Guest, Thank you for taking time to review our hotel. I am sorry for the inconvenience you were caused due to the problem you encountered but am I am pleased to know our staff responded quickly. I am also glad you enjoyed our Express Start breakfast and our pool. We thank you for staying with us and hope you... More

Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 8 July 2012

We would have preferred the Embassy Suites but opted for a cheaper spot. The staff was warm and inviting, the rooms clean and cool. PERFECT!

Was this review helpful? Yes 1
Management response:
12 July 2012

Dear Audrasena, Thank you so much for your review. We are glad you chose to stay with us and appreciate your kind remarks. I am glad we were able to make your stay "perfect". Please come back to see us again soon. Sincerely, Charles Guice General Manager More

Elysian Fields, TX
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 June 2012

If you are, like me, a heavy duty Holiday Inn user, you will find this place different. It must have started life as a different brand motel because there is nothing about it that is typical. I would think this would be a pretty good place to stay if you had kids simply because of the court yard...they could run... More

Was this review helpful? Yes 1
Management response:
12 July 2012

Dear Tim H, Thank you for your comments and your praise of our hotel staff. We do have families and business travelers as well that like our courtyard area and our large swimming pool. I am glad you also enjoyed our breakfast area. It's a great place to unwind in the evening during our Manager's Reception and also large enough... More

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Additional Information about Holiday Inn Express Hotel & Suites Hunstville-University Drive

Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn
Address: 3808 University Drive, Huntsville, AL 35816
Phone Number:
Region: United States > Alabama > Huntsville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 53 hotels in Huntsville
Price range (per night): RM260 - 350
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is conveniently accessible to I-565, approximately 12 miles from the Hsv Intl Airport, two miles from downtown Huntsville. Hotel amenities include Express Start breakfast, free high-speed Internet access, comp airport transportation, free local calls, laundry/dry cleaning services, fitness room, free access to full service gym facility, free parking, business center, 61 cable channels with Showtime and pay-per-view. You are welcome to join us for our Manager's reception M-T 5-7 p.m. Guest rooms feature cable TVs, coffeemakers, hairdryers, complimentary wireless high-speed Internet access, irons and ironing boards, in-room movies, individual climate controls, two dual-line phones, voicemail and work desks with lamps. There are also 28 two-room suites available. Local attractions include the U. S. Space and Rocket Center, Hsv. Botanical Gardens, Constitution Hall Park, Kiwanis Metroplex, Early Works Museum, Hsv. Dragway. Partner in Excellence Award 2005. ... more   less 
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