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All 3 Irondale hotels

Holiday Inn Express Hotel and Suites

2.5 of 5
811 Old Grants Mill Road, Irondale, AL 35210
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Ranked #1 of 3 hotels in Irondale
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39 reviews from our community

    Trip type
Traveller rating
    9
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Date Rating
South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

This is average for HIE with the staff ok, not even acknowledging priority club members upon check in. The room was good, but the sheets had sand or grit in them and uncomfortable, and the AC could not cool the room well enough, even set at 66. The food was not as good as other HIE with the lady very... More

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review
17 June 2013

We appreciate you sharing your experience with us! Please know your comments are taken very seriously and will be acted upon immediately. I thank you for bringing this issue to my attention so that we can follow-up with our team and I do hope that if you are ever in town, you consider staying with us. More

Newark, Delaware
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 June 2013

The standard to expect from Holiday inn express with the average sized room and standard breakfast fare. The hotel was packed both nights we stayed here, but it did seem overly crowded except for the oarking lot.

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review
10 June 2013

 We always enjoy hearing from our guests here at the Holiday Inn Express Hotel and Suites! Thank you for posting such a pleasant review. More

Denver
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 May 2013

Beautiful place; pool looked very nice and clean although it was too cold for me to get in and it was evening; a/c unit was not one that you could get the fan to stay on constantly so was annoying; breakfast was at 6:30 and we had to be at airport very early so didn't get to eat, but looked... More

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review
29 May 2013

 We are pleased to hear you enjoyed the to-go bags during your stay with us here at the Holiday Inn Express Hotel and Suites Irondale. We are sorry to hear about the problem with the road work and we hope it is completed soon. Please return often! More

Wetumpka, Alabama
Top Contributor
114 reviews 114 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 March 2013

This hotel is in a great location to get to the airport for an early departure. So, my wife and I have stayed here on several previous occasions. It's always seemed nice, but this time it seemed extremely worn throughout the hallways and in the room. There was a funky smell in our room. The finishes in the entire place... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review
19 March 2013

Dear COBB64, Thank you for taking the time to post a review of your recent stay. It is nice to hear that you are a regular visitor to the hotel. I am very sorry we fell below your expectations this particular day. I have taken note of your valuable comments and will share these with our management team for the... More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 February 2013 via mobile

This is a very nice, clean hotel located on top of a very steep hill. Check in was very smooth and room was very nice. The warm breakfast was very good. The only negative I can say about this hotel is that it seemed we heard every person in the hotel taking their shower. Our room was located on the... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
20 February 2013

Thank you Greeneyedlady125 for taking the time to review our property.... feedback is key! It is because of guest like yourself taking the time that we are made aware of where we need to make changes. Our team was glad to hear that you were happy with our accommodations and hope that this means that next time you area you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 January 2013

This place was very clean. Friendly staff. It hidden away a little but right off interstate but was quiet. Plenty of parking. Room where big but no fridge or microwave in room. Very good price can't beat it.

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
9 January 2013

Thank you for your feedback. We are so happy that you had a great stay with us. Thank you for taking the time to let us know about your stay. It is because of guest such as yourself that we know of our opportunities and also what we are doing right. Thanks again and we hope to see you again... More

Portland, Tennessee
Top Contributor
81 reviews 81 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 22 December 2012

I've stayed in many Holiday Inn and Holiday Inn Express hotels. This is definitely the nicest. It was spotless with nice amenities. The young lady at the desk was very friendly and helpful. The only reason I didn't give 5 Stars is that the breakfast wasn't very good. To be fair, it was almost time for breakfast to end. Maybe... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
24 December 2012

Thank you for your feedback. We are elated that you had a great stay with us. It is our goal to ensure that we exceed your expections and we are happy that we succeed with your stay. Thank you for staying with us and we hope you come back for many more visits. More

Franklin, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 December 2012

Of all the Holiday Inn Express hotels I've stayed at, this one was the cleanest and had the best service. I recommend this hotel to anyone in the area or traveling. I searched before selecting this hotel and the reviews and comments from others helped me determine my selection. It's not very close to places to eat, but if you... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
24 December 2012

Thank you..we are excited to have met your expectations. It is our daily goal to ensure that all our guest are stasfied with our service and it makes us very happy when we succeed. I will share your comments with our staff and continue improving our areas of opportunities. Thank you for taking the time to post a comment, it... More

1 review
2 of 5 stars Reviewed 10 December 2012 via mobile

I stayed here this past weekend for the SWAC championship football game and overall the hotel was OK expected more from a holiday inn express. The problem came around 10:00pm when a stranger called my room pretending to be from the hotel staff asking for personal and credit card information claiming that the computers had a malfunction and that the... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
24 December 2012

Thank you for your feedback. We were very surprise to read your comments. While we had heard of situations like your at other hotels, never had we exprienment this at our hotel. But fear not dear guest we have taken the proper steps to put a stop to such calls. Our night audit department has being re-trained on transfering calls.... More

Pensacola, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 of 5 stars Reviewed 23 November 2012

My husband and I stayed here with our dog while we visited family in North Birmingham. The first room we were given was absolutely huge. It was clean and the decor was nice. I really liked it. I noticed a ladybug crawling across the wall but that didn't bother me since I've always heard that's good luck. However, after noticing... More

Was this review helpful? Yes
StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
3 December 2012

Thank you for your feedback....Yes...we do have some lady bugs in our hotel...however, in Birmngham they are grown for agricultural purposes so you will find them in most hotels, homes, offices, etc. We make every effort to assure that all rooms are clean and lady bug free, however, the little suckers sometimes come in after we inspected the rooms. But... More

 
 
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Additional Information about Holiday Inn Express Hotel and Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
Address: 811 Old Grants Mill Road, Irondale, AL 35210
Phone Number:
Region: United States > Alabama > Irondale
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Irondale
Price range (per night): RM260 - 438
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 
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