On our way back from an extended road trip to central Florida, we decided to spend the night in Leeds and visit the Barber Motorsports museum nearby the next morning. We arrived late and booked an oversized room that included two double beds along with a pullout. The room also included a jacuzzi in the bath and free (if minimal)... More

We paid $72 for 2, but overpaid for this well-worn Comfort Inn. Why doesn't the franchise enforce standards? We like ChoicePrivileges and hate to see these older hotels miss their needed updating. More

My family was in Bessemer, AL for our annual family reunion. I knew the stay was going to be VERY interesting when we first checked in. We booked a total of 5 rooms at the comfort inn & suites. Our problems began at check-in. I must say the young lady that checked us in on the afternnon of July 27th... More

Three weeks before our trip we made reservations through the Choice Hotel web site. At ~16:00 hotel time on the day of arrival, we phoned the hotel directly and confirmed the reservation. They made a handwritten note that we saw on the reservation form when we got there. However, the hotel has a policy that it runs the credit card... More