The resort looks good from its exterior and interior but from receptionist to room service the behavior of people will look like they are your guest and you should be thankful to them because they provided you accommodation in their resort. I didn't book this resort in advance because I had already booked in Alor holiday resort for 2 days.... More

after arriving in the early hours was greeted by 5 very arrogant unhelpful members of staff. was eventually shown to our so called room to stay for 2 weeks. The room was dishusting ie dirty shabby grimey wouldnt touch anything in dirty mini bar and you just wouldnt wash anything in the so called kitchen sink. bed linin was dirty... More

Me and my wife stayed here for a week. Good hotel, average food but deadlines lie all over. You have limited time to have breakfast ,use the pool or have lunch/dinner. Staff is very good but You may find the manager as a disturbing element.He is good by nature and approach to customers but sometimes it over rides Your choice... More

The new manager appointed is very grumpy and always insulting the staff..I stayed at the place for one week between 20th march to 28th march.as we sat by the pool we observed his rude behavior.overall rooms are good but cleaning was not done for 3 days.the staff is not friendly too towards indians. G.singh More

We stayed at the Santa Monica from 8th to 22nd March 2012. When we arrived in the early hours of the morning we were disappointed that there didn't seem to be a reservation for us, although we had booked with Thomas Cook a full year in advance. We were allocated a temporary room for the remainder of the night and... More

Most of the reviews about this hotel are up to the mark, it is an average hotel with decent value for money. I would start with the location, its approx 500 meters off the main road, located inside a narrow street (two cars cant pass in parallel), but most of the hotels in goa are situated in such locations only... More

I am very surprised by the amount of good reviews of that place. I would never have thought to write review but this time after the experience I had there I've decided to write one. Hotel and service is rubbish! i'm not fusy but that was one of the worst hotel experiences i have ever had. My room was dirty,... More

Overall pleasant stay. Disruption to sleep due to dogs barking constantly. We moved rooms and the problem was less. Could still hear them but not nearly as bad and could sleep well. Room dated but clean. Staff looked after you very well and nothing was too much trouble. Food excellant on the occasions we ate in. Hotel in a good... More

This was our first visit to this hotel although we have been coming to calangute for 4 years. Arriving in the early hours of the morning we were shown to our room on the third floor at the back of the hotel. Next morning we opened the balcony door to be met with the sight of an empty block of... More