Since it was last minute and almost all the hotels were booked(peak season) I had to go for this hotel..the lobby looked grand but whn i entered into the room,it was a disappointment. the lock was broken, the bathroom doesn't even have toothbrush and paste, the towels are not clean.. unfriendly staff! the only thing i wud appreaciate is the... More

The place was dirty. The carpet smells. The floor is sticky. The food doesn't taste good. The room smells musky. The toilet isn't clean. The spa is hidden at some corner and is not the usual spa (you know what I mean). The locks are not user friendly. The beds are old and you can feel the springs in the... More

i was here today. at first my impression was 'owh it may an ageing hotel so it would look like this'. i walked to the bathroom, the towel damn dirty. it supposed to be yellow but the yellow is turning black with some dirt spots on it. because the smells ok i just ignore the looks. the blanket which was... More

Stayed on 12th floor with great views for 3 nights. The staff were friendly and helpful. Many restaurants found around this hotel. Their sauna and spa were splendid and not very crowded. The room is spacious and comfy. It rained heavily on the 3rd night and I felt like the building swayed a bit when stormy like in Wellington, NZ.... More

I went there with my family somewhere around last year. When we reached there, the lobby looks nice and grand with marble and few settee for you to lounge and relax your day off. Then when we took the lift to the room, it was such a disappointment. The hotel smells dingy and the carpet is old and a bit... More

The Emperor is an ageing hotel. Obviously it has seen better days but that doesn't mean you will not be impressed with the service and facilities. It could do with updating, there's no doubt about that. As one of the tallest buildings in Melaka it offers excellent views of the city. The rooms themselves are fairly dated, however they contain... More

Good :- 1. Lobby look nice 2. Good staff (reception, Azman(cafe) & Julie(sales)) Bad :- 1. Bad location 2. The bed have wheels 3. Need to go down to iron 4. Bad staff( There is one fat chinese guy work in banquet. Never smile. Difficult to get his help)

My fiance and i stayed in this hotel, value for money was ok. Room was a bit old and the bathroom was dirty. Bring your own toiletries if you dont want to use the same shower gel and hand wag gel they issue. The blanket was smelly. Rooms were spacious and location wise was ok..

My family of three stayed here over a weekend - room was spacious because we got a corner room. Location is ok if you drive - minutes away from most places a tourist will want to go, plus ample free carpark space at the hotel. We walked to Jonker Street on our first night - about 15 mins' walk. Not... More