My experience was good. Staff were friendly and service very fast. and the unit was clean and pleasant facing the pool and the sea. Called the Family Suite. Big Living Room and Spacious Bedroom. With wansenglim experience as I was prepared for the worse. However, I was surprised with his experience and I performed some checks on their system: First,... More

Dear all, Terrible and poor service by the hotel management and workers. 1st, check in time was supposed to be 2pm, but they told us to wait for an extra 20 minutes without any explanation. 2nd, after waiting for 20 minutes and getting the keys to our unit, turns out that the key was the wrong key. We had to... More

Stayed in a 3-room apartment. Comfortable stay-can fit in 6-8 adults with young children. Apartment is equipped with new sofa set, flat screen tv. My children & nephews/nieces were very pleased with the place. Can even go for a swimming at the pool in the area. The mgmt team should provide with sufficient cup/saucers/plates for a minimum 6 people. Shld... More

We had let A Boon do the booking of the accommodation for us in Malacca and he booked Garden City Service Apartment. After going through some reviews on trip advisor which score 50-50, we were going to be angry with A Boon. However, we thought instead of expecting the worst, we should give the other half some contemplation and be... More

I was staying in luxury suit, but is not luxury at all. - lift is very slow, and only 2 out of 1 is in working condition - when we boil water, whole unit got electric trip - this is 3 room apartment, most tenant will have more than one car. But we only given 1 access card for 2... More

Had the most enjoyable family gathering there, Aunty Sue from Melbourne, Cousin Mae from Singapore, and the rest of us from KL and Ipoh, total 14 of us including children. Stayed in the 3-rooms suite on 14th floor, can see the town and the sea, breezy with Malacca sea breeze. said only air-cond in bedrooms but surprised to find living... More

Frankly, the place is rather out of the way despite the bus stop located just outside. Apartment was rather sparse, tv had one channel, and the aircon in the master bedroom was awkwardly positioned in such a way that it didn't help much if you're trying to cool off on the bed. Bathtub was filthy, and the shower head came... More

Rooms extremely basic. Lift is old. Corridors are dark and dodgy looking.

Our family of 7 adults, 3 kids stayed in the 3 bedroom apartment. We got lost for 2 hours since the map provided by the hotel directed us to Jalan Merdeka 9 instead af 9, Jalan Merdeka. Since I was not the one doing the booking, I did not even know the hotel's name until the day of traveling. Our... More