TownePlace Suites Montgomery (Montgomery, AL) - Hotel Reviews

RocketCityStarbuck

Huntsville, Alabama

Contributor

16 reviews

Reviews in 11 cities

4 helpful votes

“Another Great Stay at the Montgomery TownePlace Suites”

Reviewed 10 April 2012

I moved to this hotel after a really bad experience at the Residence Inn down the street (the Residence Inn clerk made the move for me). I was greeted by 2 staff as entered the registration area and this was despite the utter chaos of a group of out of control kids in the same location. This is my second... More

Was this review helpful? Yes

Problem with this review?

Thank you for choosing our TownePlace Suites – Montgomery, AL for your recent lodging needs. I cannot express enough gratitude to you for your kind words and thoughtful feedback. We make every attempt to ensure that our guests enjoy a pleasant and rewarding experience when staying at our property; and it is the invaluable insight delivered by our loyal guests,... More

GHSalumni

Geneva, Ohio

1 review

“first impression”

Reviewed 29 November 2011

First let me say I have not stayed in TownePlace in Montgomery, so I only gave a very good rating. What I'm basing my review on is the helpfulness of Jessica at the front desk. She was extremely kind and professional, and even made the promised follow up call today to see how our plans were going. I was very... More

Was this review helpful? Yes

Problem with this review?

Daniel D

Tuscaloosa, Alabama, United States

Senior Reviewer

7 reviews

Reviews in 4 cities

“Cockroaches and horrible service.”

Reviewed 7 November 2011

I had some reward points to spend, but only a few so I went with the only option in my point range. BIG MISTAKE. The place looks decent from the outside, and I understand that this is mostly for people staying long term while working in town. Unfortunately, the service, the room, and the overall "hotel" was horrible. It started... More

Was this review helpful? Yes

Problem with this review?

Thank you again for choosing our TownePlace Suites – Montgomery, AL for your lodging needs in November 2011. As stated in our email communication, I am deeply saddened to learn that your recent visit with us was less than satisfactory. I was also extremely disappointed to learn that our responses to all of your concerns were inadequate. Though it is... More

smiller376

Prattville, Alabama

Senior Contributor

41 reviews

Reviews in 29 cities

60 helpful votes

“Good Value, Poor quality”

Reviewed 17 June 2011

1

person found this review helpful

My family and I stayed here while we were waiting for our movers to finish packing our house in Alabama up. I have 20 month old twins and a 7 week old. We were able to get a one BD and adjoining studio room. The price was great for being able to get both. We stayed there for 6 days.... More

Was this review helpful? Yes

Problem with this review?

Thank you for choosing our TownePlace Suites by Marriott – Montgomery for you lodging needs this month. I am delighted that we were able to offer you two affordable suites for the duration of your stay. However, I am very disappointed to learn about the unpleasant experiences you and your family encountered at our property. Please rest assured that I... More

Wolfdad2

Chattanooga, Tennessee

1 review

“Don't stay here”

Reviewed 4 December 2010

The Good: The room was clean and well designed. The Bad: Constant problems with noise, (thin walls) issues with parking, and a complete lack of concern for the customer. I have never seen a management staff who was so disconnected and cared less. There were multiple issues with our stay and nothing was done to address the issue. Please make... More

Was this review helpful? Yes

Problem with this review?

TJCobbs

London

2 reviews

“Okay, but not great!”

Reviewed 23 March 2010

We stayed here because we had internet connection problems at the previous hotel that we were staying at. We found it whilst in town, after looking at so many others, it looked to be the best one out of all of them. The price is a bit steep for what you actually get. The rooms are reasonably clean, but could... More

Was this review helpful? Yes

Problem with this review?

IStayN2ManyHotels

Atlanta, GA

1 review

“It was ... okay”

Reviewed 24 October 2009

I booked this because I'm a Marriott Rewards member and they were offering a ticket package to two local attractions if you booked a two bedroom suite. Hotel was a bit hard to find due to poor roadway signage in the area and both GPS units (CrackBerry and TOMTOM) gave us bad (like two exits up) intel. The location, once... More

Was this review helpful? Yes

Problem with this review?

Traveler4Ever_7

St. Louis, MO

Contributor

12 reviews

Reviews in 10 cities

7 helpful votes

“Comfortable stay and very pleased!!!”

Reviewed 29 June 2009

1

person found this review helpful

I stayed here on 6/29/09 in a studio suite with 2 other adults for one night on our way to Florida. It was extremely clean and had a homey feel - it had a small full kitchen, king bed and pull-out sofa. The room also had a HUGE closet, and a nicely appointed bathroom. This type of hotel caters to... More

Was this review helpful? Yes

Problem with this review?

Nicevillian

Niceville, Florida

Contributor

14 reviews

Reviews in 10 cities

7 helpful votes

“Good value for 2 bed rooms. Few problems still a good deal.”

Reviewed 1 April 2006

Great value for two bed room suite. With a good kitchen that made a family with teenagers comfortable. Good WIFI connection but no lobby computer or printer. No free breakfast, but many restaurants and a grocery store not very far away. Comes with apartment stove, fridge, microwave, coffee maker and toaster. Sorry ice maker did not work and the oven... More

Was this review helpful? Yes

Problem with this review?

A TripAdvisor Member

Atlanta, GA

1 review

1 helpful vote

“Failed on a second chance....”

Reviewed 11 January 2006

1

person found this review helpful

After a really poor stay in May 2005, I gave this hotel a second chance, and they disappointed again. I am a Gold Rewards member, and they put me into an ADA room, with a broken shower and a coffeepot that was left dirty. They fell on my list of places to stay in Montgomery, but I gave them a... More

Was this review helpful? Yes

Problem with this review?