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All 3,039 Shanghai hotels

The Peninsula Shanghai

5.0 of 5
No.32 Zhongshan East First Road, Shanghai 200002, China (The Bund)
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Ranked #8 of 3,039 hotels in Shanghai
Most recent review
5 of 5 stars Reviewed 17 June 2013
dudih Manchester
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530 reviews from our community

Traveller rating
    383
    102
    27
    11
    6
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Families
61
 
Couples
146
 
Solo
22
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

This was my second stay at the Peninsula Shanghai and it was a delightful experience. On check-in I felt a little disappointed as because I had paid a relatively low rate I was allocated a small room with not much view at all (City view often means view of the office block windows opposite your windows or sometimes a combination... More

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Hong Kong
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

My wife and I stayed in a Deluxe room at the Pen for 3 nites in mid-May. The room is extremely well appointed, as one would expect for the Pen. The dressing/closet area is very spacious with a nice make-up counter for use by the ladies. I particularly enjoyed the audio visual facilities associated with the bath tub as that... More

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See 3 more reviews by KCKCJY for Shanghai
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

I stayed in the Peninsula Hotel for a business trip in June 2013. The room layout feels spacious. More importantly, the lights, buttons, location of switches make intuitive sense. There is a printer in the room, which was very helpful and convenient for me. Service quality is excellent. Whenever I asked for something (extra printing paper), I would receive a... More

Was this review helpful? Yes 1
Mexico City, Mexico
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

The hotel really speaks for itself. Location is unparallel, rooms with a view to the Bund are amazing. The SPA is trully extraordinary and open until 11pm! If you can take some time off from your business trip to visit the city at least stay a couple of nights at The Peninsula. You can walk the side of the Bund,... More

Was this review helpful? Yes 1
Shenzhen, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 June 2013

服务一般!一定要靠江的房间。房间空间感很强,出行方便!服务生有的很不错,但有的很一般。大堂很闹腾,下午就全部都是吃下午茶的。且桌子椅子放的很密实,没有隐私。很挤。感觉并不好。 Good location, to have a room facing the river is a must. Or is pointless to stay in this area. Sunday brunch is good,so as the service. Hotel Service does not meet the reputation of the hotel self. Room is cool with high tech! Lobby is very dark, noisy &packed with visitors having afternoon tea. Feels like the lobby... More

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 June 2013

I travel all over the world and stay in 5 star accommodations. This was the first time I've felt like the hotel catered only to wealthy people. I am wealthy, but when I travel internationally I "tone" everything down i.e., leave the Rolex at home. The hotel gave the impression that unless you were wearing expensive clothes and jewelry, you... More

Was this review helpful? Yes 1
See 3 more reviews by Martinj911 for Shanghai
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 June 2013

This is a great hotel. We spent five nights at the hotel. In addition to service, condition and comfort, the hotel provides a respite from a busy city. This hotel does it all well. Try the pool; it is huge.

Was this review helpful? Yes 1
ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
6 June 2013

Dear Andrew A, Thank you for your kind words about your stay at The Peninsula Shanghai. I concur that we are able to offer an “oasis” in the city. Our beautiful pool is the perfect place to relax after a day of sightseeing! I look forward to welcoming you back again soon. Best regards, Gareth Roberts Hotel Manager More

Durban, South Africa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 June 2013

Seasoned travellers have told me that one of the very best hotels in the world is the Peninsula Hotel, Hong Kong. Well if that's correct I have to tell you that it's Shanghai equivalent must come a really really close second. It positively wallows in class, hospitality and premium service. Nothing is to much trouble for a guest at their... More

Was this review helpful? Yes 1
ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
6 June 2013

Dear DAVENORTS, Thank you for your lovely review of our hotel. I am delighted that you enjoyed the hospitality of our wonderful team. We are fortunate to have a group of professionals who are dedicated to providing a memorable experience to each of our guests. I appreciate your comments about breakfast and we are currently reviewing our offering. I look... More

Sydney
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 31 May 2013

We had a Deluxe River View Room which was the best example of Art Deco I have ever seen. The bathroom had plenty of room with two sinks and there was a walk-in-robe capable of taking both of our suitcases. The main bedroom and sitting area showed extreme attention to detail and the view from the large window was ever... More

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ThePeninsulaSH, Manager at The Peninsula Shanghai, responded to this review
6 June 2013

Dear wandering59, Thank you for your review of The Peninsula Shanghai. I am glad that you enjoyed our guestrooms; it was a meticulous process to ensure that the hotel design was true to our Art Deco inspiration. If I may kindly clarify the situation with the egg served in your fried rice at Yi Long Court. During the H7N9 period... More

Sydney
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 30 May 2013

We had a Deluxe River View Room (1) which was the best example of Art Deco I have ever seen. The bathroom had plenty of room with two sinks and there was a walk-in-robe capable of taking both our suitcases!!! The main bedroom and sitting area showed extreme attention to detail and the view from the large window was ever... More

Was this review helpful? Yes
 
 
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Additional Information about The Peninsula Shanghai

Also Known As:
The Peninsula Shanghai Hotel
The Peninsula Shanghai Hotel Shanghai
Address: No.32 Zhongshan East First Road, Shanghai 200002, China
Phone Number:
Region: China > Shanghai > The Bund
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 3,039 hotels in Shanghai
Price range (per night): RM1,202 - 1,565
Hotel Class:5 star (5*)
Reservation Options:
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