one of the greatest city hotels, I have ever stayed in my entire travelling around the world experience. Wow.. on the 57th floor I was swimming and looking down on Shanghai ! If you visit this huge city in China .. you must stay at the Grand Hyatt Pudong. Having breakfast on the 54th floor or a good nite drink... More

Have stayed in this hotel many times and it still impresses me. The elevator up to the lobby's, higher the most tall buildings in Europe. But then from lobby level up to I think 88e floor there is an atrium around which the rooms are built. Very impressive. Be aware, some rooms are really small as where others are much... More

The hotel starts on the 54th floor so all floors have a great view. The rooms were exceptionally well fitted and the service was excellent. The staff in all areas could not have been more polite and helpful. Great cocktails on Cloud Nine

We stayed on the club floor and it was a great experience. Our room was elegant and spacious and the bathroom was very luxurious. The food in the dining room buffet was delicious and beautifully presented. The pool area is tranquil and beautiful. The club lounge was welcoming and generous with drinks. My only quibble about the hotel was the... More

I stayed here for 3 nights, on business travel, in a Club King room, 85th Floor. The hotel is the 2nd tallest hotel in the world, the Park Hyatt across the street being the tallest. The views are outstanding, and the rooms are spacious and very clean. Each room has local Chinese theme and are extremely pleasant. Bathrooms are spacious... More

Amazing property. Great spa. Staff very gracious. Especially the concierges Shane, Winston and Front Desk Managers. First class. Jessica manager at Cloud 9 bar was so helpful and kind. Best cocktail view in the world!

Three nights at this hotel demonstrated what hospitality truly means and what hotels should aspire for in terms of customer satisfaction. Extremely courteous staff whether at the entrance, the reception, housekeeping or restaurants. Very prompt service. Regrettably we moved out after 3 days as we wished to stay the balance stay in downtown. The views on a clear day from... More

We stayed on the club floor which provided both a cooked and buffet breakfast and a generous bar and snacks in the evenings. The service is attentive and professional. We loved the enormous buffet with plentiful seafood and local dishes. After busy days shopping and racing round Shanghai, the pool is splendid with a hot and cold plunge pool and... More

Top notch hotel. Great service. Really enjoyed the pool and spa. Views are incredible from everywhere in the hotel (when the smog is not too bad). Staff is very friendly and always there to help. I would definitely stay here again.