Old hotel, needs a lot of improvement. I was disappointed with this hotel because I expected something much better when I saw the pictures. The swimming pool was closed and additionally the last floor was under renovation so we weren't able to visit the view from the top. Fortunately the view from the room was pretty good. The room indeed... More

Rooms are quite small, carpet is dirty, bathroom not really clean. Breakfast is more for asians. Checkin was fast, checkout took some time, only able to issue a chinese invoice. In general the hotel looks old, When we arrived late there were some prostitutes at the entry offering their service. Not really a 4 star hotel, may be 2 stars...... More

The location of this hotel is good as it is an easy walk to the Bund or a cheap taxi ride to most areas. We found the staff to be very helpful and friendly. However the facilities definitely left much to be desired. We had paid for an upgraded room which I would not recommend doing for the price paid.... More

First of all I would like to say thank you for everybody for all your helpful informations, we just got back from Shanghai, we stayed at this hotel, for the price this is an ok hotel, because of its location. But yes the carpets are dirty, the seats in the restaurant are dirty too, we had breakfast there one morning,... More

Three friends and I, stayed here for 3 nights before heading on a cruise with Ocean Princess. Rooms were really nice, but the walls were really thin you can hear the tv, shower, toilet flushes and voices next door. Breakfast was yummy alot of choices. We had dinner once in the hotel restaurant, food was nice. There is a huge... More

Place was ok 10-15minutes walk to the bund, stayed 3 nights there, Its just that they are now ranovating the hotel so 26th. floor is unaccessible, can't see the view of the bund. Too far away to walk from the MTR system. Not using the main entrance, the lobby is at the side entrance now. Front counter personnel was average... More

We stayed in this hotel for 2 nights and it was included in our China highlights tour. All the hotels in the tour were ok but this one was awful. First we had to wait for an hour because our room wasn' t ready and we arrived at 5pm! When we got to our room it was disgusting, dirty, hair... More

Would rate it a three to four star. We did get told that the reason for there being no hot water on the 19th floor was because mayby they couldnt pump it up that high? We stayed a few days just before this on the 14th floor with no problem. Doors had very strong return spring allowing a noisy closure. More

The check-in was appalling, we were pushed out of the way by an inconsiderate chinese family. The room was ilfurbished, dated, smoke-smelling and the air-conditioning didn't work-it was way too warm. We had an extra bed which was very bad as it was very hard and made creaking sounds which to sat on it. The bathroom was small. The view... More