Beautiful architecture, nice quiet environment, but suffering from backwards style government hotel service, lacking common sense training and poor quality of food. Sunday Breakfast buffet was embarrassing, lack of good and choices. I suggest this hotel to be either rebranded by another Starwood property or be rechristened to Motel 268 Hengshan. (SPG Gold member here)
- Official Description (provided by the hotel):
- Located in vibrant Shanghai’s cosmopolitan area, Twelve at Hengshan is surrounded by restaurants, cafés, boutiques, galleries, and restored art-deco buildings. Experience a haven of urban chic on the renowned tree-lined Hengshan Road. Traditional Chinese hospitality melds with contemporary amenities. Work out in our state-of-the-art health club, enjoy a refreshing swim in the heated indoor pool, be pampered in the spa, and savor authentic Cantonese and Western cuisines. ... more less
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