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Grand Mercure Hongqiao Shanghai

4.5 of 5
No.369 Xianxia Road, Changning District, Shanghai 200336, China
Hotel amenities
Grand Mercure Hongqiao Shanghai
Ranked #178 of 2,712 hotels in Shanghai
4.0 of 5 stars 282 Reviews
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282 reviews from our community

    Trip type
Traveller rating
    73
    149
    41
    13
    6
Date Rating
Surabaya, Indonesia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW

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Tokyo
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

This is my favorite hotel in Shanghai and I always stay there when I visited Shanghai. It is located in 10 min from Hongqiao Airport, 60 min from Pudong Airport and 10 min from central area by taxi. Compared with central area, it offers reasonable rate with the same room quality (cleanliness and width) and service, therefore I love this... More

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Guildford
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 May 2012

Having been to more recently built hotels in China, this hotel really feels old and outdated. But the rooms are fine and does their job. Lots of little details that makes you feel that the hotel doesnt really have its act together. Like the air condition unit, with english translation for half the features - so it is impossible to... More

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California
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 19 May 2012

Yes this is a value hotel in Shanghai. Yet the room was so rickety if anyone has to go to the bathroom in the middle of the night the other person in the room will soon be woken up. I thought it was hysterical that one of the managers came up to us literally after we had been in the... More

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See 9 more reviews by laohulili for Shanghai
Guangzhou, China
1 review
2 of 5 stars Reviewed 6 April 2012

Receptionist being inefficient and not polite enough. We booked it for the company business trip and stayed for 5 nights via Accordhotel Club. Accordhotel Chinese call center is very inefficient and not professional enough in service provide in terms of the way they response and attitude. They sent our reservation to the hotel 3-4 days after we booked it on... More

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Posted by an Accorhotels.com traveller
Shanghai, China
1 review
3 of 5 stars Reviewed 28 March 2012

This hotel must once have been very nice, but has not been kept up. The toilet and bathtub did not work correctly all the time, the windows were dirty outside. Had trouble with keys each day--always had to go back to the front desk. First day only 1 of 2 worked in the door, then both expired after only 1... More

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Miami, Florida, United States
1 review
4 of 5 stars Reviewed 20 March 2012

I went to cover Shanghai Art Fair which is hosted few blocks away from the hotel. Overall, my stay was pleasant and the breakfast was very good. More

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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 March 2012

I have been coming to this hotel once or twice a year on business for the past 3 years. My business meetings are always nearby, and I usually fly into Hongqiao airport, so this hotel is conveniently located for my needs. It is however away from the center of Shanghai, which would make it less convenient if travelling for sightseeing.... More

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Posted by an Accorhotels.com traveller
Hong Kong, China
1 review
4 of 5 stars Reviewed 17 February 2012

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Guilin, China
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 February 2012

I don't understand the bad reviews here. I've stayed many many nights in this hotel as a Tour Leader, and never really had a problem! Even in very busy time during the Shanghai Expo they always tried their best to help all the guests. Sure you don't expect a kitchen and a washing machine in your room at all, but... More

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Yan PANG, Manager at Grand Mercure Hongqiao Shanghai, responded to this review
15 March 2012

We very much appreciate your comments regarding your stay at the Grand Mercure Hongqiao Shanghai. It is always a great pleasure to receive such positive feedback. We will share your comments with all the teams mentioned. We are sure that this feedback will serve as an encouragement to all of our staff members as we strive to continuously improve the... More

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Additional Information about Grand Mercure Hongqiao Shanghai

  • Grand Accor Hongqiao Shanghai
Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Price range (per night):* RM301 - 484

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