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All 29 Alajuela hotels

Resort Martino Hotel & Spa

3.5 of 5
In front of Zoo Ave | La Garita de Alajuela, Alajuela 2203, Costa Rica
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Resort Martino Hotel & Spa
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Ranked #17 of 29 hotels in Alajuela
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140 reviews from our community

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Rio Rancho, New Mexico
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

We found this hotel on Expedia as a last minute deal because we got to Costa Rica a couple of days earlier than when our time share in Jaco started. It looked beautiful and it was! In it's day it was probably a 4 or 5 star--now more like a 3 1/2 star. It cost us $20 in a cab... More

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Berlin, Germany
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 20 April 2013

My husband and I visited the hotel this year. At first we really liked it - big rooms, everything from wood, big pool. Sadly most of the big trees are cut, which makes no sense but anyways.. After we switched our first room, because of no warm water, we were suited into another one. Our biggest problem were the rats... More

Was this review helpful? Yes 1

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1 of 5 stars Reviewed 14 April 2013 via mobile

We stayed here coming back from an amazing Costa Rican vacation and this hotel is my only complaint. They stuck us in the back of the hotel when they obviously weren't full. They put us in a room with two twin beds (we are married) and refused to move us. We were in the very back - if you get... More

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adriano_martino, Public Relations Manager at Resort Martino Hotel & Spa, responded to this review
16 April 2013

I would like to offer my sincere apologies for the issues you encountered during your visit and that we did not meet your expectations at this time. Please rest assured that this is not a common occurrence and i have move these issues and your comments with the relevant managers who will in turn provide further training to ensure no... More

Heredia, Costa Rica
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 April 2013

We stayed at Resort Martino on the weekend of my birthday. The hotel is nice and it has a good location. The grounds are nice. However, I expected more out of this resort. The shower in our room was really really small. The towels in the room are hand towels, they only give you large towels if you ask for... More

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adriano_martino, Public Relations Manager at Resort Martino Hotel & Spa, responded to this review
16 April 2013

As a much-valued guest your feedback is important to us as it does help us to improve the services and facilities we provide and I was therefore extremely concerned to read that we did not meet your expectations. I would like to apologise once again for the disappointments you encountered during your stay and I hope that we have the... More

Moraga, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 8 April 2013

We have stayed here a few times and for the price, it is an excellent option. It is about 15 minutes to the airport so good for the start and end of a trip. The rooms are very good for Costa Rica standards, clean, no bugs, comfortable beds, hot water, internet. The style in the rooms is really attractive, feels... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 March 2013 via mobile

We had our wedding at Hotel Martino in 2013 and the entire operation from the wedding side was great. The food was amazing, the service was great and the grounds were gorgeous. I got a lot of comments from friends and family that the food was the best ever at a wedding, especially the filet and the tiramisu (included with... More

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Escazu, Costa Rica
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 28 March 2013

Today I returned to Resort Martino Hotel & Spa for lunch with my wife. It is about 25 kilometers from the center of San Josè and only about 10 north west from the airport, less tyhan 10 minutes. It is a large property but it has only 48 rooms, which allows for good service and a quiet ambiance. La Focaccia... More

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Blairsden
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 28 March 2013

The was a disappointing end to a great 2-week trip through Costa Rica. Our plan was to have an extra day at the end of our trip to "rejuvenate" before flying back to US. The workout gym and jacquzzi was much touted in hotel website and materials, but both were disappointing. Yes, the grounds were pretty. even though was bit... More

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adriano_martino, Public Relations Manager at Resort Martino Hotel & Spa, responded to this review
9 April 2013

Dear guest, thanks for your value comments, this is the best way to know about what our customers are looking for, every single comment is very important for us. We understand we have to improve a couple things, believe me we are doing some changes to satisfy all the people request. Hope, at your next trip we can show you... More

Amersfoort, The Netherlands
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 March 2013

Nice location, nice large room with wooden furniture. Good bedding and very polite staff, helping you all over the day. Reception well informend and concerned if you have any problems. Very pleasant swimmingpool en almost the best Italian restaurant in Costa Rica (not so expensive as in Italy and very original Italian food!, Please be aware: almost every weekend there... More

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Saint Andrews, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 March 2013

Great hotel to stay at at the beginning of our trip. About 15 minutes from the airport. They help to arrange pick up/drop off. Pool is not heated but good to cool off on hot days. Attentive staff. My mother is a senior with limited walking. They were able to put us in a room on the ground floor. They... More

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Additional Information about Resort Martino Hotel & Spa

Also Known As:
Resort Martino Hotel
Resort Martino Hotel Alajuela
Resort Martino Hotel And Spa
Martino Luxury Hotel
Martino Luxury Resort
Resort Martino Hotel & Spa Costa Rica/Alajuela
Address: In front of Zoo Ave | La Garita de Alajuela, Alajuela 2203, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Romantic Hotels in Alajuela
Price range (per night): RM250 - 301
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Ten minutes from the airport and Central America's biggest Casino, this resort is located in the central valley of Costa Rica, known for having one of the three best climates in the world. European style pervades guestrooms with Italian tile and fine wood furnishings; balconies, minibars, cable TV, and wireless Internet access. Surrounded by jungle, the property is within proximity of volcanoes, rainforests, and more. On-site amenities include a spa, modern gym, casino, pool, and restaurant. ... more   less 
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