I had what i would call an overall bad experience at the Westin. First - on arrival they told me my booked room was unavailable - a suite - but would put me in a "private club area" that had its own pool and serviced top label liquor. Also - didn't have a king bed as reserved, but would push... More

we stayed for 9 nights with our 3 kids during their spring break. Our rooms were very nice, the pool exceeded expectations and the staff and locals we met were warm and welcoming. Eric and his team on the beach were a pleasure to deal with and organized two enjoyable excursions.

We had a great week in Costa Rica at another site but we needed one more night at another place so we unforntunately chose this Westin based on reviews here Zagat and my experience with Starwood hotels (I am Gold status). First problem was when I checked in that I was told I would have $180 extra charge because of... More

Our first all-inclusive experiment turned out pretty good. Lovely huge well maintained property. Room Booked a junior suite in the Royal Beach Club (RBC) and was upgraded to a larger suite with 2 full bathrooms, a sitting room and a large bedroom with a kingsized bed. We also had an uncomfortable looking blocky jacuzzi on the patio that we never... More

My husband and I just returned from a one-week stay at the Westin Playa Conchal, and we thoroughly enjoyed every minute there! Our check-in went very smoothly. We were actually offered a room in the Royal Beach Club, but we preferred the bungalows, as we wanted more room. They did not have any king-size bungalows available, so they gave us... More

LOVE, LOVE, LOVE ALL this beautiful resort has to offer and more!! Book an excursion, with Erik Garcia, right on the beach outside of the pool area. Everyone here was super friendly and more than accommodating. Would recommend it to anyone! I WILL be returning! Thank you Scentsy for making it all possible!!

My husband and I stayed at the Westin Playa Conchal during the first week in June. This is our 3rd all-inclusive resort; we’ve previously stayed at Sandals Royal Caribbean and Secrets Maroma, however this our first Tripadvisor review. We had an amazing time!! The resort is much bigger than I expected, and there are shuttles that will take you wherever... More

We just returned from the Westin and were part of a large group. As of today I have not heard of anyone getting sick so hopefully the situation is improving. Overall, the resort was lovely and the food was good. We loved the pizza by the pool. The wine and liquor were average and if you wanted better quality you... More

My husband and I stayed at the Westin for our honeymoon in May. Upon checking in, we were given a bunch of paperwork regarding our stay. Once we were in our room, I began to rifle through the papers only to stumble across an ominous letter (see attached) that the staff had conveniently neglected to discuss with us. In the... More