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Ocotal Beach Resort

3.5 of 5
Playa del Coco | PO Box 1, Playas del Coco, Costa Rica
Hotel amenities
Ocotal Beach Resort
Ranked #10 of 14 hotels in Playas del Coco
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249 reviews from our community

Traveller rating
    60
    74
    42
    46
    27
See reviews for
Families
62
 
Couples
83
 
Solo
9
 
Business
2
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 April 2013 via mobile

Overall it's a great hotel for its value. Service is great and very courteous. Views are amazing and the hotel is actually on the beach (a beautiful little bay). The pools are nice and clean and the rooms have nice a/c and tv with cable. Breakfast is good and made nice by wildlife visits, however lunch/dinner at the hotel restaurant... More

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Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 April 2013

We really liked being able to take a short cab ride (about $6 each way) to the nearby town Playas del Coco to experience different restaurants and shops. The resort has an excellent view and the black sand beach of Octocal is very nice. We paid a little extra to stay in a bungalo and would definitely recommend it. The... More

Was this review helpful? Yes
See 2 more reviews by linzi2013 for Playas del Coco
Pat P, Manager at Ocotal Beach Resort, responded to this review
15 April 2013

Dear Sir: We appreciate your comments and we are very happy that you enjoyed your stay at the hotel. We look forward to serving you on your next visit More

Fort Collins, Colorado
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 March 2013

It is indeed a great location. Facilities are quite nice. On a hill overlooking a beautiful bay. We took a room at the bottom of the hill so that we could be closer to the beach and a lower level pool/restaurant/dive shop. However, our phone did not work for the first 4 days of the week we were there. Which... More

Was this review helpful? Yes 1
Pat P, Manager at Ocotal Beach Resort, responded to this review
15 April 2013

Dear Sir: We thank many feedback, we will follow up on your suggestions. We look forward to serving you on your next visit More

Burnsville, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 March 2013

We booked a room last minute and got a great deal, with mediocre breakfast included. The room was ok, with a beautiful view. The staff was very friendly and helpful. A very good choice for a hotel near the Liberia airport, about 20 minutes away.

Was this review helpful? Yes 1
Pat P, Manager at Ocotal Beach Resort, responded to this review
15 April 2013

Dear Sir: We thank many feedback, we will follow up on your suggestions. We look forward to serving you on your next visit More

Omaha
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 26 February 2013

I had high hopes, but they were dashed when I walked in the door! The bed was comfortable and clean, and the TV was nice - and working! However, the lighting was horrid, and the bathroom was in need of repair. The stool had been glued back together. The tiles was in poor shape, and the grout was nasty. The... More

Was this review helpful? Yes 1
Pat P, Manager at Ocotal Beach Resort, responded to this review
16 April 2013

Dear Sir: We will follow up on all suggestions, all very sorry for inconvenience during your stay. More

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4.5 of 5 stars
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1 review
2 of 5 stars Reviewed 25 February 2013 via mobile

We pre-booked a snorkel tour which may have been a mistake. The conditions were not ideal for snorkeling. Leo, our guide, should have known better than to take us out in jellyfish infested water. At a minimum he should have given us the option of canceling given the jelly infestation. I was bitten everywhere and still suffering, what if I... More

Was this review helpful? Yes
Pat P, Manager at Ocotal Beach Resort, responded to this review
15 April 2013

Dear Sir: We thank many feedback, we will follow up on your suggestions. We look forward to serving you on your next visit More

Edson
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 February 2013

We stayed in a bungalow which was nice. We had our own private little pool that we enjoyed, as well as the patio. This place has a great view and I loved the beach. The beach is down a steep hill but a shuttle is provided for getting around the property. The place overall is a little worn but we... More

Was this review helpful? Yes 2
Pat P, Director of Sales at Ocotal Beach Resort, responded to this review
10 February 2013

Dear Sir: Best regards from the Ocotal Beach Resort in Guanacaste, Costa Rica. We thank you for your feedback. Unfortunately in the days of your stay we had problems with the computer system on site. We regret the inconvenience. In Guanacaste as everywhere else there are properties for sale and possibly this has caused some misunderstanding. Any additional comments can... More

boston ma.
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 February 2013

The Ocotal is in need for an overhaul of its dated look. Its location is beautifully set above the beach with views as good as any I have seen in the world but the service and rooms are not up to the standard you'd expect with a view as good as the Ocotal's. As others have said the hotel promises... More

Was this review helpful? Yes 1
Pat P, Manager at Ocotal Beach Resort, responded to this review
11 February 2013

Dear Sir: Best regards from the Ocotal Beach Resort in Guanacaste, Costa Rica. We greatly appreciate your comments, we are making a total evaluation of the hotel now, we will implement a monitoring program to all suggestions provided by our customers in order to solve each of them if necessary. We wished you had asked to speak with management and... More

Toronto, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 18 January 2013

We dove with them for 2 excellent dives. Well run. Well organized. Good rental equipment. Unfortunately I lost my shorty wet suit there and was too lazy to go back for it. That's because of the great service. Our gear was all brought to and from the dive boat and cleaned for us after the dives (which is why i... More

Was this review helpful? Yes 1
Pat P, Manager at Ocotal Beach Resort, responded to this review
11 February 2013

Dear Sir: Best regards from the Ocotal Beach Resort in Guanacastel, Costa Rica. We appreciate your feedback, excellence in service is our reason for being, We are delighted that diving in our hotel has been satisfactory. We look forward to your visit again soon at the lhotel. Any additional comments please write to mercadeo@ocotalresort.com Many Thanks, More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 January 2013

My husband and I just returned home from our honeymoon at Ocotal Beach Resort. Unfortunately, we were very unimpressed with this hotel. I'm so thankful the two other hotels we stayed at in Arenal were fabulous, to somewhat make up for this awful place. First of all, we paid over $200/night and were on our honeymoon. It was a terrible... More

Was this review helpful? Yes 5
Pat P, Director of Sales at Ocotal Beach Resort, responded to this review
10 February 2013

Dear Sir: Best regards from the Ocotal Beach Resort in Guanacaste , Costa Rica. Regarding your comments, we are very sorry for any inconvenience to our hotel. We are following up on each of the points. The general management always has its doors open to serve our customers, we would have liked to talk to you at the time of... More

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Additional Information about Ocotal Beach Resort

Also Known As:
Ocotal Beach Hotel Playas Del Coco
Ocotal Beach Hotel
Hotel Ocotal Beach
Ocotal Beach Resort Costa Rica/Playas Del Coco
Address: Playa del Coco | PO Box 1, Playas del Coco, Costa Rica
Region: Costa Rica > Province of Guanacaste > Playas del Coco
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotels in Playas del Coco
#4 On the Beach Hotels in Playas del Coco
#5 Romantic Hotels in Playas del Coco
#6 Family Hotels in Playas del Coco
Price range (per night): RM242 - 511
Hotel Class:3.5 star (3.5*)
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