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Real InterContinental Hotel & Club Tower Costa Rica

4.5 of 5
Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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Real InterContinental Hotel & Club Tower Costa Rica
Ranked #5 of 16 hotels in Escazu
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291 reviews from our community

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Traveller rating
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Date Rating
Luxembourg City, Luxembourg
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 19 May 2013 NEW

Boasting of several restaurants, you wont starve in this hotel. Choices range from sushi, steak, seafood, and the local cuisine. The outdoor swimming pools are suitably temperature controlled but be ready for people gazing at you in your swimmers as the restos are lined surrounding the pools. Visit the gym and save time for spa afterwards, it will be worth... More

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Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
21 May 2013

Dear Yogad2003, good to know you have the opportunity not to only enjoy our restaurants but also our different relaxing areas in the Hotel. Thank you, Ramon More

Austin, TExas, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I stayed for two nights as part of a Caravan tour and as such it was a fantastic value -- I could not believe I was staying in the same hotel as the US President. (All the security was a little surreal, like in a movie, with men standing on tall nearby buildings and all around various settings.) But it... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
21 May 2013

Dear Annette P, who would expect having such thrilled experience along with your vacation with Caravan Tours? We are proud of our pool area as it the main atraction of our grounds. Thank you for your review, Ramon. More

Tampa.Fl
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel was included I the Caravan Tour and my party of four really enjoyed our stay. The rooms were plush, the staff was always smiling, greeting you and generally very pleasant to deal with. There is a nice bar/lounge off the lobby that has a cold assortment of beer/wine/coffees and cocktails...for some reason most of the seating is for... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
21 May 2013

Dear FISandy, we are glad to have made your stay more memorable of what you expected, Caravan Tours is one of our top clients and they choose our facilities due to the quality levels of our services and products. Reason why we are also the preferred location for many international delegations that visit Costa Rica. Thank you, Ramon More

Cambridge, Massachusetts
Top Contributor
102 reviews 102 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 17 May 2013

We stayed at the Real InterContinental for three nights in conjunction with an event that we hosted in their conference space. I was very impressed by the front desk service and hotel staff. My room was clean and very comfortable (super cozy bed), with nice bathroom amenities. The pool was gorgeous, definitely the highlight of the hotel! The bar was... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
21 May 2013

Dear gkincaid, I am extremely sorry I was not able to completely turn around your experience in our Hotel. Rest assure we do our best to coordinate the convention center construction along with all the different events we hold in the Hotel in order to have the minimum possible disturbance for our guests. Thank you once again for booking your... More

Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2013

Not sure if it claims/aspires to be a 5-star by international standards - certainly the price is way up there - but there are one or two areas where it doesn't quite make it. Great staff and very good food (particularly the breakfast buffet but: - the advertised 'purified' water in the bathroom is so heavily chlorinated as to be... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
16 May 2013

Dear Dougaldawn, we are extremely sorry about the different opportunities you encountered during your stay, be advised that InterContinental Hotels & Resorts is in the process of relaunching our loyalty programs in order to have complementary internet services for our VIP guests like you. We are aware of the malfunctioning of the ice machine and it has been already addressed.... More

Newcastle upon Tyne, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 15 May 2013

I stayed at the Intercontinental for just over 2 weeks in April/May and overall had a very pleasant stay. The only reason I have marked them down a star, is that my stay collided with a visit from the President of the USA, which basically resulted in us getting "locked in" for certain periods of time- and unable to use... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
16 May 2013

Dear Victoria S, I do appreciate your loyalty to our Hotel Services and Staff, I personally apologized that your stay was damage by the International Delegation we had while you were here. Rest assure we did our best to minimize guest impact however there were situations out of control. Looking forward to welcome you back, Ramon More

Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013

Loved this hotel - stayed here for two days of meetings. Everything was great. Conference set-up was extremely professional, the food and beverage was impressive. The rooms were comfortable, good beds, great bathrooms, good amenities. Some of the best Sushi I have ever had at this hotel. The service was exceptionally friendly and it seemed like everyone spoke English (which... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
14 May 2013

Dear Veneas, one of the reasons our Hotel difference from our competitors is that we offer a high quality service for our business and leisure guests, not to mention the best products available in the market. Thank you for your GREAT review, Ramon More

Buffalo
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 May 2013

This was the first stop hotel for our Caravan Tour and it was located right across the street from a large mall and grocery store. The hotel was very comfortable, the room spacious , staff courteous and helpful and the meals served buffet style very good. Didn't get to use the pool as the day was rainy and cool but... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
14 May 2013

Dear Vacationgirl50, we are sorry to hear you could not enjoy our pool facilities due to our tropical weather but we are glad that you enjoyed the rest of your stay, I am sure you still had a great time with Caravan Tours and were able to travel around Costa Rica. Thank you, Ramon More

San Jose, Costa Rica
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 7 May 2013

This hotel is very well located, across the street is the major shopping center in town, besides being a five stars, has the best restaurants in town with a very decent pricing. They have four restaurants, an itialian, sushi, meat and a cafeteria with the best. This place is one of my favorites in town. Take advantage of sitting in... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
9 May 2013

Dear Gitana28, we always welcome comments from our Local Customers as we believe that our Hotel is part of the community reason why try to be competitive within the area. Thank you and we look forward to have you back on any of our Restaurants. Ramon More

tyrone
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 7 May 2013

I was disappointed with the property. The pool area is "worn" quite a bit. The lounge chairs were ripped and tattered. The greenery was boring. The pool was a good size and looked clean. It all looks like it could use an update. Being the Intercontinental, I was expecting a higher quality overall. The tower building was nice. The staff... More

Was this review helpful? Yes 1
Ramon_Diago, General Manager at Real InterContinental Hotel & Club Tower Costa Rica, responded to this review
9 May 2013

Dear tyroneonmymind, please accept my most sincere apologies for this experience at our Hotel. The Maintenance Team has been advised to check deeper the lounge chairs in order to be updated. I will review with my Front Office Manager your comments in regards to the attitude of the Front Desk Staff. Don’t hesitate to reach me directly for further comments.... More

 
 
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Additional Information about Real InterContinental Hotel & Club Tower Costa Rica

Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Hotel & Club Tower Costa Rica Escazu
Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Phone Number:
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Escazu
#2 Luxury Hotels in Escazu
#4 Family Hotels in Escazu
Price range (per night): RM605 - 853
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Located at the heart of trendy Escazú, it is the place to be, providing our guests with the perfect location for business and entertainment. Enjoy a grilled lobster at Factory or Fetuccini at Alfredo, visit our Nau Sushi lounge or the Market our new concept restaurant. Our beautiful SPA will definitely brighten up your stay. Our rooms count with the fastest internet connection (40 Mbps), sound proof windows, custom mattresses, bedding with Egyptian cotton sheets and rain Showers for your comfort ... more   less 
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Real InterContinental Hotel & Club Tower Costa Rica
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