We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Irazu

3.5 of 5
Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Hotel amenities
BEST WESTERN Irazu
Ranked #22 of 87 hotels in San Jose
Show the lowest price for this hotel*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Expedia.com CheapTickets.com
and 10 more sites!
Traveller Reviews
Room Prices
Write a Review

268 reviews from our community

Traveller rating
    65
    112
    49
    28
    14
See reviews for
Families
46
 
Couples
78
 
Solo
29
 
Business
40
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Rome, Georgia
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 11 June 2013

Stayed here on a school trip with a group of students- sooo clean and beautiful. The pool area is great, the infinity hot tub is a wonderful spot (especially in the rain) and the whole property is very high class. The only drawback is the distance from the downtown San Jose pedestrian shopping/dining area- you would definitely have to take... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
18 June 2013

Dear guest: Thank you very much for your comment! We are more than happy, knowing that you enjoyed your time with us, and our facilities. Our location is very convinient, close to the airport, and only 8 minutes away from downtown, but free of the noise of city. It is going to be our pleasure to receive you back here,... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 30 May 2013

It wasn't my choice to stay in this hotel; it was Taca airlines who placed me here after canceling my connecting flight to Lima, Peru. I really thought I was going to be sent to a mediocre hotel, but I was wrong. Beautiful hotel located 15 minutes from downtown San Jose; the staff was very polite and helpful. The room... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
4 June 2013

Dear guest, What a good news to hear that despite you were not meant to stay here, you had such a good time! We are glad to know that we are going to be your choice for next time, we are going to be waiting for you, to provide you with the best service and attention. More

Windsor, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2013

Beautiful hotel and exactly the place we were looking to stay the night before we had to catch our plane home. Clean rooms, adequate amenities. The things that stood out for me was the free breakfast at Denny's in the am, the happy hour with completely free drinks in the casino from 5-6, and the free shuttle to the airport... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
4 June 2013

Dear guest, We love to hear all what you have to say! Our biggest pleasure is to know that people who come here have much more than a simple room, a great time. Please come back soon! More

Belchertown, Massachusetts
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 May 2013

We arrived around noon and were able to relax at the lovely pool and take a Grey Line city tour that afternoon as an intro to San Jose, as we were only there one night. The rooms are clean and comfortable and the staff is friendly. It is outside of the center but there are plenty of taxis out front.

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
4 June 2013

Hello! It is a pleasure for us to know that our hotel was to your liking and that you got to enjoy our beautiful facilities. Been located 8 minutes away from Downtown turns into a great thing when it comes to relax and rest without the noice of city. Our staff is very friendly and always willing to help, we... More

Tampa, Florida
1 review
5 of 5 stars Reviewed 29 April 2013

Location is excellent! Free breakfast, free internet, free calls to US. On site Grey-Lines for day trips that pick you up at front door. On site rental car. On site 24/7 restraurant/room service. Beautiful pool, hot tub and grounds. Massage on site. Honest Maids, Front Desk Employees are helpful and very courteous. Very clean and very safe. Grocery and SubWay... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
3 May 2013

Hello! We are truly pleased to receive your comment, and to realize that you enjoyed so much all what we have to offer. Our best reward is to know that our guests are satisfied while staying here and after that, and it will be our pleasure to have you back here. More

Aibonito, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 April 2013

The rooms are clean( sheets, shower, john and carpet.) William from the front desk was very friendly and me us fell like if we were long time friends and we just had met, the pool was very clean, jazcuzy also, i used the sauna( private & free) you need to make reservation. Free international calls! Free wifi, free shuttle to... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
29 April 2013

Hello, We really appreciate your comment! It is great to know that you had a pleasant time with us and that you got to enjoy our facilities, as well as the attention from our staff, they always go beyond to please our guests. We are going to be looking forward your next visit. More

Syracuse, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2013

Overall not bad but nothing spectacular either. As expected, basic rooms with typical amenities - the hot water took a long time to come on to the point that it seemed like it was not working but nope... just had to wait a little while. No big deal. The staff were helpful and even assisted us with weighing our luggage... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
15 April 2013

Dear user: We appreciate your comment, and we are glad to know that our staff was able to asist you properly, we always try our best to satisfy our guests. We are going to consider your opinion and work in giving a better service all the time. More

Hoboken
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 March 2013

This hotel was close to the airport, and the free shuttle was a great benefit. The free happy hour form 5-6 is not to be missed! I also liked the layout with the outdoor bar. Breakfast at Denny's was okay. The pool looked nice but we didn't end up using it as it wasn't warm enough.

Was this review helpful? Yes
See 2 more reviews by laurahabbs for San Jose
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
1 April 2013

Dear user: Thank you for your gentle comment. It is great to know that you had a good time here and that you could take advantage of our benefits. We are going to be looking forward your next visit, and hopefully you will get to enjoy the pool this time. More

1 review
2 of 5 stars Reviewed 27 March 2013

When we decided (a couple) to get to the hotel it was Bigll location, we saw the hotel offers a taxi service to the airport, when we asked at the service, they said that the service is until 17:00 it's not listed on their site, we also registered Bulletin that said the shuttel are all they if you ask, we... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
1 April 2013

Dear user: We want to thank you for your feedback, and we offer a sincere apology if you experienced any inconvenience during your stay here. Our shuttle is available everyday from 4 am to 11:40 pm, our staff know this information, so we are going to make sure that they give it properly. Our check out time is at 12... More

Travellers are raving about these San Jose hotels

Hotel Presidente
4 of 5 stars
Show Prices ABS:HotelCheckRates-d296479?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Le Bergerac
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d300221?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Tryp Sabana Hotel by Wyndham
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1860293?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Winthrop Harbor, Illinois
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 26 March 2013

We have stayed at this hotel many times. This hotel has been the place we have stayed on our first night in Costa Rica and our last night in Costa Rica, always. It is clean, friendly and a great location. The have shuttle service to the airport and the people at the front desk are wonderful. There is a cute... More

Was this review helpful? Yes
Ivannia Z, Public Relations Manager at BEST WESTERN Irazu, responded to this review
27 March 2013

Dear user: We really appreciate your comment, and the fact that you choose us every time for your stay in Costa Rica. We are glad to know that you get to enjoy all our benefits in every visit. It is always going to be our pleasure to have you back here, and make anything to give you the best experience. More

 
 
BEST WESTERN Irazu
Enter dates 1 night 2 nights
 
 
Adventure Inn
Great value on a similar hotel
San Jose, San Jose Metro
4.5 of 5 stars 1,229 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near San Jose
Trendy
Balmoral Hotel
Balmoral Hotel 4.0 of 5 stars 211 reviews
Family-friendly
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo... 4.5 of 5 stars 592 reviews
Romantic
Hotel Don Carlos
Hotel Don Carlos 4.0 of 5 stars 243 reviews
Luxury
Wyndham San Jose Herradura
Wyndham San Jose Herradura 3.5 of 5 stars 249 reviews
Show Prices ABS:HotelCheckRates-d293508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d447017?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d300214?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d300382?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these San Jose hotels
BEST WESTERN San Jose Downtown 3.0 of 5 stars 141 reviews Radisson Hotel San Jose Costa Ri... 4.0 of 5 stars 127 reviews Barcelo San Jose Palacio 4.0 of 5 stars 333 reviews Adventure Inn 4.5 of 5 stars 1,229 reviews
Show Prices ABS:HotelCheckRates-d293378?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d293457?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d552320?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 87 hotels in San Jose, ranked by popularity

Been to BEST WESTERN Irazu? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Irazu

Also Known As:
Best Western Irazu Hotel
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Costa Rica/San Jose
Address: Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotels in San Jose
#19 Business Hotels in San Jose
Price range (per night): RM282 - 391
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, BookIt.com, Travelocity, Venere, Olotels, Otel, EasyToBook, Priceline, Tingo and HotelsClick so you can book your BEST WESTERN Irazu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Irazu, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Irazu
Show the lowest price for this hotel
Enter dates 1 night 2 nights
Show Prices