Arrived the first night and after a long exhausting flight from the UK and I just wanted to shower and sleep. I read the reviews and was aware that this was a noisy hotel, but it was part of a pre booked tour so I had no choice. I asked at reception for a room that was not street facing…but... More

We stayed in a standard room which we thought was of a very poor level. Then we found out that there are even economy rooms available; I wonder what they must look like. Our standard room definitely needed a lifting. The lamp was fiddled up with scotch, telephone did not work and the worst of all: bathroom sink was leaking... More

The rooms are large, clean and beds comfortable. Breakfast is served on the 5th floor and you can eat on the balcony with a lovely view of the theatre. Staff are helpful, for somewhere to lay your head for the minimal time you wil be in San Jose it's perfect.

I've stayed in your hotel last moth and the best it has is the location, perfect view of the city while we had our breakfast that was served on the fith floor,k great by the way, also the room was cleaned, one think i liked about this hotel was the staff, specially i remember a maid called Milena, the guy... More

I was on an EF tour of Costa Rica last summer and we stayed at this hotel for 2 nights and it was all we needed. Room was big and newer than where we had been staying all week. Food was good but we went to the McDonalds across the square a lot. It was clean and interesting having been... More

A European style hotel which means small rooms and thin walls means loud neighbors. Although we were on the 3rd floor we could still hear the piano in the lobby. The lobby and patio dinning area is beautiful and elegant but the remainder of the hotel shows a lot if wear. Our party had reserved rooms with two beds and... More

Perhaps it was a bad day for this woman , but i received an incredibly nasty email reply when asking where we should park, as we would be checking in just in time to run to dinner and a show . The reply stated that there was NO parking. When I inquired if this could really be possible , and... More

Warning: If you must have air conditioning, this is not your stop. However, San Jose's temperature is usually mild, as opposed to the weather on the coast, so check to see what averages are predicted for the period of your stay. We visited in mid-February, 2013, and the fahrenheit temps never got past the low 70s in the daytime and... More

We stayed at the Gran Hotel on 3 separate nights on our recent trip. Each night we were a different budget priced room but each time the room was very clean and comfortable. The price included a breakfast buffet which was very good. Location wise you couldn't ask for more, close to museums and restaurants and right across from the... More