I was reluctant to book this hotel because I normally stay at one of two other franchise hotels, but the location and reviews sold me, so I took a chance. I was extremely frustrated with this hotel because I tried confirm my reservation twice prior to arrival and got no response. Both emails to the hotel went unanswered and I... More

Friends and I went a day early before our tour of Costa Rica with Caravan so we could see the attractions in San Jose. The hotel was in walking distance of all the places we wanted to see. The last night of our tour we stayed here also, but returned too late to see much of San Jose so we... More

Although the neighborhood has deteriorared some (especifically after hours), thos hotel continues to provide beauty, comfort and safety. It is an old hotel that maintains very very well. Elegant, clean, and very well habitable. Forget the image of the old Holiday Inn at this place. It is a luxurious and well kept Holiday Inn and a fantastic rates. More

We opted to pay a little extra to stay on the 15th floor with a separate concierge, continental breakfast, free "happy hour." The services easily made up for the extra cost, and the views were wonderful. The last night we had people next door and found that the walls were thinner than we realized, so bring ear plugs (a must... More

This high-rise provides great views of the city and is comfortably furnished by US standards. Valet parking is a very nice benefit in crowded downtown. Beds are comfy and shower and sink powerful. Toilet, however, was problematic. And there was a sickening smell of what seemed like a diesel fuel spill in the lobby. And that, unfortunately, carried into the... More

The hotel is centrally located in downtown San Jose - it has an indoor pool with bar service, a nice albeit small workout room, prompt laundry service, front desk staff and restaurant staff are not very helpful and tend to make several mistakes but the bell-men were fantastic. If you rented a car they have a fenced in parking lot... More

The hotel is in the heart of downtown San Jose within a couple of blocks if many attractions. The hotel is very dated with 1980s decor. The rooms were clean and the beds were very comfortable. If this hotel was remodeled it would be very nice. As it is now it is below par for a Holiday Inn. It should... More

We, too, booked two nights as book ends to our conference at Los Suenos Marriott in Heraduras. It was a wonderful stay and made our trip in and out much easier. We got such a good rate on an American Airlines vacation package that it was cheaper than just the flight alone would have been. On our return, our driver... More

We were here the last night of a Caravan tour. The hotel itself is very nice - nothing special, but clean. The location is right across the street from Central Park and a huge event was going on - we were told if we went outside not to take anything (passports, jewlery etc). Walked just a little the next am... More